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I order honor 4x (vmall is the merchant) via lazada.my yesterday around 3:10pm. Everthing ran smoothly.

Today, i check on my status and lazada cancel it. I called them around 12:30pm to get clarification, and the cs told me that the phone has problem. That's why lazada cancel it. Is this true?

Then, i received an email from lazada stating that i cancel the order, which i never did.

My question is, why did you cancel my order without fulfilling it? Vmall will always have honor 4x next week during the flash sale, so there should be no issue if the phone has problem.

And, i never did cancel my order. I want my phone. Do not lie if you screw up the order. Do honor your responsibility.

My order no is 30852****

Reason of review: Order processing issue.

Location: Mountain View, California

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