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2 things! 1- worst customer service - can't solve an issue! 2- worst delivery service - how big is Penang that you can't deliver the items properly? You should call when you have arrived at the delivery address because its a package not a letter. It says in my email,...
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#1089058
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Lazada Malaysia - BELI BARANG LIKE BUG TAK CUKUP DALAM KOTAK YANG DI TERIMA.
Lazada Malaysia - BELI BARANG LIKE BUG TAK CUKUP DALAM KOTAK YANG DI TERIMA.
Selamat tengahari, Saya ingin beritahu, sy ada beli LIKE BUG, tapi ada barang tidak cukup iaitu kaki nya kurang 4 yang belah kiri dan kanan..mcm mana sy nak minta ye...sy baru buka kotaknya pd hari ini 13/8/2017. sbb saya baru balik dari outstation dari Jepun atas...
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4.1
Product
#1087004
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i buy two watch in lazada and then i only got i watch .. the name watch is yazole .. i buy blue and white colour but i only got a blue colour and another one i did not get yet .. the date i buy is thursday 27 jul and get this week only got one watch and another one i...
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1.4
#1086194
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Lazada Malaysia - Refund and service problem

Lazada Malaysia
#1090577
1.9
brang saya tiba2 lzada cancel pastu diorang ckp nk bagi refund dlm masa 3 hari saya dh tunggu 4 hari tapi masih tak dapat lagi refund... kalau tak nak customer bengang service tu leklokla pastu refund tu camna..... duit hilang rm229 tau.. bkn sikit tu
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Lazada Malaysia - Mobile App and Desktop discrepancies

Lazada Malaysia
#1090137
The Mobile App has a lousy search engine. I cannot search for what I want using the App, but I can do so for the desktop. Pls make sure your search engine works before releasing your App, thanks.
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Lazada Malaysia - Sila hantar barang semula pada saya

Lazada Malaysia
#1088942
Sila hantar barang saya semula pada hari ini 18-8-2017 Hari Jumaat ,sebab hari ini rumah anak saya ada dirumah.tracking nombor : MPDS-321373385-2932
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Lazada Malaysia - Disappointed

Lazada Malaysia
#1087336
Ordered backpack payment delivery between 10 to 15august. Confirmation received tht delivery is under shipment. Collected the item open the item find out wrong item. They messed up ask customer to return back i said cn but i want my order to be deliver back but they said they will refund. Trustworthy poor delivery process. Easily say sorry n mentioned may b merchant mistakes.
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But now somehow lazada is loosing its grip. its customer service is full of incompetent staffs. Redundant emails that keep asking the same questions again and again. with no regards toward's customer's personal information. Starting to move away from lazada. Would buy...
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#1085765
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What is going on with Lzada service lately. I am really not happy with their delivery service nowadays. No notification or email was sent to me upon cancellation by Lazada and Live chat was not available. I think that Live chat feature is just for show but no function....
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5.0
#1085355
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I tried to contact them but they end it really fast. I want to ask where is my order I waited it like a week. I thought it will be like only 5 days like my previous package but It is really important to me and it still on LEX thingy. I hate it and I still dosen't get...
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Norliyati
Norliyati

Can you deliver my item first tomorrow. Please I want it tomorrow because the item is thin and small

3.5
#1084932
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Many overseas items are taking weeks and when they do arrive a time consuming trip to the post office is often needed. But recently its been even worse, the items just either haven't arrived at all or have been returned to sender and I've been forced to cancel the...
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#1084412
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I purchased an item using Lazada. Never had problems before if they are using poslaju or gdex. However, they use ninjavan to send this item. My item supposed to arrive on 19 July 2017, now it is already 31 July 2017. I still did not get it! The thing is, they did not...
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Anonymous
Anonymous

Hi Munir,Can we have your tracking number or your order number to assist you further?

2.4
I liked
  • Quality of the item
I didn't like
  • Delivery service
  • Ninjavan
  • Lex
#1081510
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Lazada Malaysia - Lazada bad Customer Services
Lazada Malaysia - Lazada bad Customer Services
Lazada Malaysia - Lazada bad Customer Services
1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover owe staff. 3. No feedback receive since 1st complaint on 19 July. **Today 29 July, ** see...
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1.0
#1080062
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Contact Lazada Malaysia

Headquarters Address:
Lazada Malaysia
Unit A-3A-2, Level 3A, Block A, Southgate Commercial Centre No. 2, Jalan Dua, Off Jalan Chan Sow Lin
Kuala Lumpur, Malaysia 55200
Phone:
+6 032 614 4168
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Can I order from Lazada Malaysia and ship it to my address here in the Philippines? I'm looking to order this item because its not available in the Philippines. NESCAF Gold Barista Machine Bundles (Red) with one NESCAFGoldJar200g + one NESCAF Refill Pack 170g...
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#1079827
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