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2.1 Based on 156 reviews
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Last time I wanted to buy one item from Lazada Malaysia. I was choosing to pay the item with Cash On Delivery (COD) method. I ordered the item on 30th November and Lazada was predicting that I will achieve my item on 1st - 3rd December. After a week, I have no news about my item. I checked on Lazada website and saw my order was cancelled by Lazada without my information. When I wanted to send my feedback on Lazada website, they seem don't let me... Read more

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Please stop using your own Lousy Lex Delivery service, the item can stuck in the regional hub for very long and dont delivery. You can even let me to pick up myself the item , your service is so bad and it take more than 48 hours to reply the customer. Why dont you use GDEX, post laju and etc. Try to call your service center, but you dont want to pick up my call. After pick up give me standard answer, u put there estimated time 1-3 days.But i... Read more

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The product I received is in good condition . But what I angried about was the Lazada deliver service . The guy who delivered items couldnt send items to me cause I was not at home , he called me and asked me where was I , so i told him to deliver the next day cause i have important matters to solve . He still resisted to send the items to me and i informed hin the 2nd time ' please deliver the next day and I sure be there ' But he still wanted... Read more

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Paid for a phone on their home page for RM499. Next day, they cancelled and said wrong price and now price was RM579!!! Called them and they said sorry and would ask manager who was busy to call me in an hour but never return my call!!! My bad review about the price issue was rejected on their page!!! I complained by emailing them and they immediately initiated a refund. Purchased from them twice before and they sent me defective products!!! Bad... Read more

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Ordered Xiaomi powerbank from them, it is a fake. The LED lighting is a fake, the bottom with text is a dark grey (as opposed to the original blur gray), the weight is lighter (I bought 10400 mAh) than my original 10000 mAh. The microusb port is also not the white slant that the original has. The size is also wider than the original xiaomi. Very obvious fake, yet being marketed as an official product distributor. Disgusting business practice and... Read more

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Avoid Lazada. They do not moderate scammer merchants, and continue to allow them to sell products via their website. The also have not allowed my negative feedback on the scammer merchant to go through. I have purchased various little items from them. My compass/thermometer i purchased was leaking and smelled of gasoline. Some oiler pens i bought was rusted. I bought a USB pendrive that came coated in disgusting grease! Seriously unacceptable,... Read more

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Lazada Malaysia Auctions and Internet Stores complaint 176304
1 of 2

This is my 1st time buying stuff at lazada.. but i got upset bcoz the offer as stated is 60 opk & 30 upt (pregnancy test) only rm13.30...but i only receive is 20 upt...why is different at promo??? Very upset n scared to buy more.. how it can be like this... im just plan to buy expensive stuff at lazada but my 1st experiences is worst....

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Bad service and slow reply. Doesn't take the problem seriously.

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Lazada Malaysia - Termite borers pedestal
1 of 4

Wasted my money to buy a drawer pedestal from Lazada! They had send me defective / damage items. One of the panel has a lot of hole which I suspect was caused by termite borers. Yet the item come with shortage of installation hardware. There are no any wood dowels provided and short of one flat head screw which make me can't even install the pedestal. Lazada only replied that they can't do anything as the item has already out of return... Read more

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Full of scammer. Lazada letting all this scammer operating scams on your website unpunished. I already reported counterfeit product and the product is still there not removed. Wasting time to report no action taken against these scammer. Write a review and wait for 2 days for my review to be reviewed and deleted? What the *** is this? Review should not be reviewed it has to be immediate and cannot be removed. Get your *** together Lazada. I... Read more

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