Pinky T Hie

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Verified Reviewer

Dear Manager Department, I had Purchased 3 items at the same days 1. Piping rock Oil Oregano Rm 48.80 2. Piping rock Flaxseed oil Rm 45.70 3. Lifusha Peach Milk Skin Lightening

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When Dear Manager Department, I had Purchased 3 items at the same days 1. Piping rock Oil Oregano Rm 48.80 2.

Piping rock Flaxseed oil Rm 45.70 3. Lifusha Peach Milk Skin Lightening Body lotion. Rm 5.89 4. Postage costs.

Rm 12.10 All this items am do not receive it at all item which I have list up .

Nowadays LEX MY Courier Name :

Mohamed Ashrafril Abdul Latif

Contact details: 010711****

He reach to N-Park Condominium Resort Jalan Batu Uban Gelugor 11700 Penang he did not called me on times, as I know my regular client the ic behind he also know it

So he usually passes through to guard house to my security guards. Our security guards is very strict take one book to record the item quantity as well while I am going to collect time also need ours signature to confirm we are collect it from security guards.

Please help me to track him for my items which I have already listed up .

Lifusha Peach Milk Skin Lightening

Body lotion. (Delivery by Pos Laju)

Attachment the proof.

I will attachment together the proof.

Thank you for helping me to finding out and solve the issues.

Your Sincerely

Pinky Tan

Order 326150****43080

Contact details: 017 510 ****

View full review
Loss:
$118
Pros:
  • Lost my purchases items
Cons:
  • Not responsible lex courier service calling him not answering

Preferred solution: Full refund

User's recommendation: Dear Manager Department, I had Purchased 3 items at the same days 1. Piping rock Oil Oregano Rm 48.80 2. Piping rock Flaxseed oil Rm 45.70 3. Lifusha Peach Milk Skin Lightening Body lotion. Rm 5.89 4. Postage costs. Rm 12.10 All this items am do not receive it at all item which I have list up . Nowadays LEX MY Courier Name : Mohamed Ashrafril Abdul Latif Contact details: 010711**** He reach to N-Park Condominium Resort Jalan Batu Uban Gelugor 11700 Penang he did not called me on times, as I know my regular client the ic behind he also know it So he usually passes through to guard house to my security guards. Our security guards is very strict take one book to record the item quantity as well while I am going to collect time also need ours signature to confirm we are collect it from security guards. Please help me to track him for my items which I have already listed up . Lifusha Peach Milk Skin Lightening Body lotion. (Delivery by Pos Laju) Attachment the proof. I will attachment together the proof. Thank you for helping me to finding out and solve the issues. Your Sincerely Pinky Tan Order 326150****43080 Contact details: 017 510 ****

babymeow c

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Verified Buyer
|

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Verified Reviewer
| map-marker Petaling Jaya, Selangor

I received pacel but missing item

Lazada Malaysia - I received pacel but missing item
Lazada Malaysia - I received pacel but missing item - Image 2
Lazada Malaysia - I received pacel but missing item - Image 3
Lazada Malaysia - I received pacel but missing item - Image 4
the vinda tissue product is(120 sheets x 4packs x2) but i only received x 1 i request refund money but the request is denied
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Loss:
$11

Preferred solution: Deliver product or service ordered

Anonymous

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Verified Buyer
| map-marker Petaling Jaya, Selangor

Barang tidak terima.

Lazada Malaysia - Barang tidak terima.
Lazada Malaysia - Barang tidak terima. - Image 2
Lazada Malaysia - Barang tidak terima. - Image 3
1. Barang tidak ada terima. 2 barang dia kirim mars kf94 sebagai tanda minta maaf. 3. Saya mahu kirim atau drop barang tapi tidak ada di tawau. 4. Harap pihat tuan dapat menbantu Sekian, terima kasih.
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Anonymous

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Verified Buyer
| map-marker Petaling Jaya, Selangor

Seller want to refund using ny acc no

Lazada Malaysia - Seller want to refund using ny acc no
Lazada Malaysia - Seller want to refund using ny acc no - Image 2
Lazada Malaysia - Seller want to refund using ny acc no - Image 3
Lazada Malaysia - Seller want to refund using ny acc no - Image 4
I'm ordering peti sejuk, but the seller have problem with me and don't refund my money back. Until now he said stupid reason. I don't understand what Lazada doing and i called Lazada customer service but bank negara answered. What kind of Lazada
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CJ L Vrg

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Verified Buyer
| map-marker Kajang, Selangor

Not getting my items

Lazada Malaysia - Not getting my items
Lazada Malaysia - Not getting my items - Image 2
not getting my items at my Puchong address, where item had arrived Lazada Puchong Center since 07/May/2022. The order no. is 331712****92256, assigned to Ramesh A/L Subramaniam. What is going on?
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Preferred solution: Apology

User's recommendation: avoid

Yvez K

Withdrawal more than RM1000

I would like to withdraw from my Lazada wallet. But I noticed only RM1,000 a day to withdraw. Kindly assist so I can arrange payment for supplier.
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Preferred solution: To settle Withdrawal issue and their customer service line can’t help at all.

Mohd O Zep

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Verified Buyer
| map-marker Kuala Lumpur, Kuala Lumpur

As a customer we won't know about the problem but they only want to know how to solve the problems

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lazada Malaysia - As a customer we won't know about the problem but they only want to know how to...
Lazada Malaysia - As a customer we won't know about the problem but they only want to... - Image 2
There are too many sorting center. My parcel has been stuck at sorting center from 6th - 14th Apr 22 no movement till 14th Apr 22. The worse part is start from Petaling Jaya sorting centre then Puchong then Nilai I made a payment on 2nd Apr 22 order no 329461****74035
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Preferred solution: Let the company propose a solution

User's recommendation: Strategic sorting center

Eng S Pys

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kuala Lumpur, Kuala Lumpur

To complaint regarding to my order

Lazada Malaysia - To complaint regarding to my order
Lazada Malaysia - To complaint regarding to my order - Image 2
Lazada Malaysia - To complaint regarding to my order - Image 3
Lazada Malaysia - To complaint regarding to my order - Image 4
Lazada Malaysia - To complaint regarding to my order - Image 5
Sellers/courier services updated my parcel was delivered but actually i never received my parcel till today.i want my money back.
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Loss:
$64

Preferred solution: Full refund

Pinky T Hie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dear Manager Department, I had Purchased 3 items at the same days 1. Piping rock Oil Oregano Rm 48.80 2. Piping rock Flaxseed oil Rm 45.70 3. Lifusha Peach Milk Skin Lightening

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Dear Manager Department, I had Purchased 3 items at the same days 1. Piping rock Oil Oregano Rm 48.80 2.

Piping rock Flaxseed oil Rm 45.70 3. Lifusha Peach Milk Skin Lightening Body lotion. Rm 5.89 4. Postage costs.

Rm 12.10 All this items am do not receive it at all item which I have list up .

Nowadays LEX MY Courier Name :

Mohamed Ashrafril Abdul Latif

Contact details: 010711****

He reach to N-Park Condominium Resort Jalan Batu Uban Gelugor 11700 Penang he did not called me on times, as I know my regular client the ic behind he also know it

So he usually passes through to guard house to my security guards. Our security guards is very strict take one book to record the item quantity as well while I am going to collect time also need ours signature to confirm we are collect it from security guards.

Please help me to track him for my items which I have already listed up .

Lifusha Peach Milk Skin Lightening

Body lotion. (Delivery by Pos Laju)

Attachment the proof.

I will attachment together the proof.

Thank you for helping me to finding out and solve the issues.

Your Sincerely

Pinky Tan

Order 326150****43080

Contact details: 017 510 ****

View full review
Loss:
$118
Cons:
  • Not responding to complaints
  • Cheat me
  • Difficult to speak with customer service

Preferred solution: Full refund

LengTeng S

No body could solve my problem, just wasting time

This is my SOF_346364****10220, It shown that it had been delivered yesterday. But I received nothing at all. I have been trying to contact Lazada and Seller, but they played me like a football.
View full review
Loss:
$37

Preferred solution: When this issue comes up, I feel that order through Lazada is not secure.

1 comment
Christopher C Msv

I've experienced the SAME. Ping pong me here and there, delaying refund and all, taking their own sweet time w/o any detail report updates! really annoying as we customers have to keep following up with them.

Viknesh V

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Verified Buyer
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Verified Reviewer
| map-marker Singapore, Singapore

To cancel my order : 318428****96248

Lazada Malaysia - To cancel my order : 318428****96248
Want to cancel order : 318428****96248 and refund my paid amount. The payment done due to my phone hang and when click to back button, it accidentally clicked "proceed to payment"
View full review
Loss:
$3
Pros:
  • Convenient to purchase
  • Nice website design
  • Convienient

Preferred solution: Full refund

1 comment
Guest

Rajasthan tour desert safari jodhpur rajasthan india supplier code 328424 Please explain me why i not become supplier partner with viator Please tell me on email

Paveetraa M

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My item has been delivered to the wrong address

Lazada Malaysia - My item has been delivered to the wrong address
My item has been delivered to the wrong address MYMPA04177**** tracking number Delivered by Muhammad Suhaidi Subeli Sent to the wrong address Never check IC number Simply sent to the wrong person I need my item
View full review
Pros:
  • No good
Cons:
  • Poor customer care

Preferred solution: Full refund

Anonymous
map-marker Cheras, Selangor

Service was slow

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So sadly Happyso sad Sad Sad angry Angry angry Angry angry angry angry angry Angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry angry AngryAngryAngryHappyAngrySadAngry angry angry any
View full review
Moon K Bpl

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Petaling Jaya, Selangor

Lost pakage rerefund pending

Lazada Malaysia - Lost pakage rerefund pending
Lazada Malaysia - Lost pakage rerefund pending - Image 2
Lazada Malaysia - Lost pakage rerefund pending - Image 3
Lazada Malaysia - Lost pakage rerefund pending - Image 4
Dear sir please be inform that order no 327495****64816 amount 116.40 .40 & order no 325619****64816 amount 14.70 both pakege lost kindly arrange to transfar ac Hong Leong bank ac no 356******** Mohan Lal Kanu Tq
View full review
Loss:
$131

Preferred solution: Full refund

Huihin H

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Verified Reviewer
| map-marker Banting, Selangor

Complaint about super long delivery process

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lazada Malaysia - Complaint about super long delivery process
Almost one month still not receive product. Please explain. Almost one month still not get it.........
View full review
Loss:
$150

Preferred solution: Deliver product or service ordered

User's recommendation: Please faster deliver it

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