The delivery of an ordered item was made and received however the person who delivered the item did not ask for payment (chosen credit card on delivery).
I've asked the delivery guy with regards to the payment, the delivery guy said don't know anything, he just delivers. So ended up I've received an item but did not make the payment.
I've then contacted Lazada via e-mail with regards to the payment. It took them a week plus to respond back. They asked me to make an IBG transfer to a bank other than my preferred bank. I was reluctant to make the payment because doing so I'll have to pay extra charges (for the transfer).
Lazada agreed that they will transfer back the extra charges back to me but sadly until today nothing was transferred. Although the transfer charges is just Rm0.11 cents, I seriously expect Lazada to keep their words!
I've been contacting them but they did not reply me at all with regards to the transfer! Very unprofessional!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Privacy and Data Security|
|Discounts and Special Offers|
What I liked
What I disliked
- First time i feel lazada lie to me
- Reason of review:
- Problems with payment
- Preferred solution:
- Let the company propose a solution
- Product or service
- Bayers Wm-20 Belgium Waffle Maker
- Review category
- Auctions and Internet Stores
You May Also Like
- "I am very disspointed with lazada by put wrong information that this camera can view from anywhere. But strongly, it cannot work to view from outside house. ..."
- "I have never seen staff who lacks so much integrity. I have participated in their contest on facebook. On the day where they suppose to announce winners, they failed to..."
- "I placed an order with Lazada on 22 June 2016 (Wednesday). On 24 June 2016 (Friday), I received a tracking number for Ninja van and status is Pending pickup. On 28..."
- "Ordered something and they told me they screwed up my order and asked me to reject the item when it comes to my house and they will issue me a..."
- "Please Take Note!!! (ASAP) for mc'D worker didn't manager check food qualities before serving the guest??!! this give bad reputation's for Mc'D... We pay for EAT THE FOOD NOT pay for give..."
- "9th edition, managing supply chains, a logistics approach by coyle and et.al. Chapter 5, pg 146, third paragraph, 3rd line An error on spacing causing twisted meaning. In appropriate vs..."
- "In 18 months time they burned up my yard the first year, I suffered the embarrassment of a dirt front yard for the whole summer 2015. They came back in..."
- "At lunch time we went yo safeway to get some food. We got some beans dip and some tostitos dipping rolls to start with. What a sorprise we had when..."
- "I purchased a brand new laptop computer on November 29th and it was sent on November 30th. I received the computer on December 6th. On Decemberr 7th, I opened the..."