The delivery of an ordered item was made and received however the person who delivered the item did not ask for payment (chosen credit card on delivery).
I've asked the delivery guy with regards to the payment, the delivery guy said don't know anything, he just delivers. So ended up I've received an item but did not make the payment.
I've then contacted Lazada via e-mail with regards to the payment. It took them a week plus to respond back. They asked me to make an IBG transfer to a bank other than my preferred bank. I was reluctant to make the payment because doing so I'll have to pay extra charges (for the transfer).
Lazada agreed that they will transfer back the extra charges back to me but sadly until today nothing was transferred. Although the transfer charges is just Rm0.11 cents, I seriously expect Lazada to keep their words!
I've been contacting them but they did not reply me at all with regards to the transfer! Very unprofessional!
More Review Details
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Privacy and Data Security|
What I liked
What I disliked
- First time i feel lazada lie to me
- Reason of review:
- Problems with payment
- Preferred solution:
- Let the company propose a solution
- Product or service
- Bayers Wm-20 Belgium Waffle Maker
- Review category
- Auctions and Internet Stores
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "3rd March 2015, buying a BenQ monitor coz of Lazada 10% discount advertisement. After 2 days receive an order cancelled trigger email and stated as pricing error. This order put..."
- "I placed an order on 29/3 for DW watch and received the email informed me that my order received and will arrange the delivery on31/3 with Skynet courier services with..."
- "I have bought one item (a weighing scale) on lazada and was happy with my purchase long ago. I decided to buy a lomography polaroid along with 4 boxes of..."
- "I put my checking account information in for ACH payment one Dec. 3, 2016 checked my account weeks later. It showed the payment went through and the balance left was..."
- "Hi all of you. My name is Rachel Mirelez. I have been with preview models for coming up on a year and It has been the most amazing experience ever...."
- "What I thought was a service to find out owners of phone numbers, turned out to be a call complaint website. I went there many times to look up a..."
- "I bought a pair of Skech air infinity shoe on 3rd Oct 2016 in Gurney Plaza mall, I am happy with the shoe but one thing is they sound squeeze..."
- "Salam semua aku cuma nak suruh korang berhati2 dengan broker komoditi HKtrade.asia ni. Senang aku katogerikan scam la kot sbb dh lama aku withdrwaw duit keuntungan smp sekrang x bayar2...."
- "Logitech Case Number:01648853 Log a warrantee claim, reply with ridiculous answer. Reply by Logitech USA HQ: Please be informed that we cannot support as the product is not from Malaysian Distributors. Kindly..."