Lazada Malaysia - Cancelled my order after giving false information
The customer care kept giving me false information and just kept this going on for a while and today they cancelled my order for reasons saying limited supplies.attached can see my emails to them.
This was a product that the seller only needs to email me the code with no physical postage involved. My issue is that after reaching out for them several times they did not inform me before for having limited supplies.
everytime they assured me that my product will be deliverd either tomorw or the next week.when i asked for a way to reach teh seller that information also they cannot provide.
More Review Details
What I liked
What I disliked
- Customer service
- Bad customer service
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Hi, I'd purchased headset from lazada.com.my with details as follows: Order No.: 383836636 Item/Brand: SonicGear Chromatic Light Design X-Craft HP7000 2.1 Gaming Headset Price: RM85 (offer price before disc.) RM76.50 (discounted price using..."
- " ---------- Forwarded message ----------From: tgkdennis Date: Fri, Sep 23, 2016 at 12:58 PMSubject: Fwd: Product NOT function. Re: Your order 322857456 has been fully deliveredTo: firstname.lastname@example.orgCc: dennis tgk REMINDER 1:..."
- "To begin I have been a internet shopper for many a year and use quite a number of different sites, however objectively I have found Lazada sadly to be poor..."
- "HEY EVERYONE PLEASE DO THIS SO WE CAN GET THE WORD OUT THERE TO LET MORE PEOPLE KNOW THIS IS A SCAM If you been scammed by preview models please..."
- " We hired We Hang Holiday Lights in Toms river NJ to decorate our home and trees with lights garland and wreaths. Ryan Phillips was present on the job site..."
- "My husband bought me a Le Vian chocolate and white Diamond band for our anniversary and i have had it less than 2 months. One of the white diamonds has..."
- "Rude staff, never inform earlier for the gate change, all the passengers were standing outside the gate and waiting like ***. The screen showed gate opens at 1625 but then..."
- "The wallet was ruined in barely 15 days.. sheer waste of money.. ..."