Update by user Mar 16, 2018
After posted this review, lazada did contacted me said sorry and will investigate this matter.
Original review posted by user Mar 15, 2018
I had a very bad experience with the The Lazada website: IPad mini 2 silver 16Gb Excellent condition boxed | Lazada
I have contact the seller WhatsApp number provide at this Lazada website. The seller ask to bank in the full payment to his maybank account and don't pay at lazada website by credit card. after I have bank in and he confirmed received the payment. The next day he said that the item was on hold ask me bank in another rm 300 to him for the tax and hold on fees.
Then I ask for refund back to my bank account , because he don't have the ready stock. he did not reply me at all even I have said I have report this to lazada and no refund to my account . I am sad, i have reported this to lazada and til now no action.
The seller details are below:
Lazada shop name: Affordable Gadgets
Seller Name: Basri bin yusof
Maybank account : 160111256243
WhatsApp number: 0193036313
I am very disappoited and my money is gone.
Product or Service Mentioned: Lazada Malaysia Marketplace.
Reason of review: Problems with payment.