Hello! I had ordered a kracher car washer through Lazada streamflowing merchant.
The package number is acbf2fa3-4bff-c667-531d-73de7f3a428a.
The tracking number is LPG00000741****. The GL custom clearance code is HAGJ.
My issue is that the product is not working. On raising a return request from Lazada. I just got the return request alert.
On contacting the Lazada chat they said that in three working days the return request would be approved. If it's not approved it would be auto approved. It has been 3 Working days and nothing has happened yet. On the other hand when I had put a review on Lazada your customer service agent is requesting to change it to a 5 star rating or to delete the rating.
My question how long more should I wait ? I don't want the product.
Please give me the refund. Kindly take immediate action on this
Monetary Loss: $39.
Preferred solution: Full refund.
Lazada Malaysia Pros: That they offer a tracking number.
Lazada Malaysia Cons: Lazada do not care about customer.