Contact Information

Lazada Malaysia Phone Numbers

  • +6 038 601 1888
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Lazada Malaysia Chat:

Lazada Malaysia Email:

Headquarters Address:

Lazada Malaysia
Kuala Lumpur, Kuala Lumpur

Other Info:

Mon-Fri: 9 am to 9 pm, Sat-Sun: 9 am to 6 pm

Help in Social Networks:

Summary of Lazada Malaysia Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Customers Contact Lazada Malaysia to Ask about:

Shipping and Delivery Question:

  • “I received wrong item”
  • “I need to inform driver to call before he delivers my parcel”
  • “I recieve wrong item” , Review # 1479543

Refund Question:

  • “I want to ask about refund money ?”
  • “Duit refund saya tak masuk akaun bank??” , Review #1485335

Activation/ Cancellation Question:

Return/ Replace Question:

  • “Replace”

Staff Question:

Product/ Service Question:

  • “Buy a phone”

Cards Question:

  • “Enquiry on credit card payment”

Other Question:

  • “Syaa punya barang masih di tanagn muhd firdaus abu bakar.” , Review #1490646
  • “I not received Parcel”
  • “I had ordered something I have not met yet”

Lazada Malaysia Rating Stats

2.1 out of 5 stars
based on 876 reviews
See all 1770 reviews reviews

Rating stats

  1. 370 reviews
  2. 205 reviews
  3. 182 reviews
  4. 70 reviews
  5. 47 reviews

Rating trend

About Lazada Malaysia

Lazada Malaysia Delivery Policy
Lazada Malaysia Terms of Service
Lazada Malaysia Privacy Policy
Top 5 Lazada Malaysia Services

Shipping Service, Customer Care, Delivery Service, Deal

Top 5 Lazada Malaysia Products

Marketplace, Website, Account, Profile, Mobile Application

Top 5 Likes about Lazada Malaysia

Affordable, Discounted price, Choice of products, Price, Fast delivery

Top 5 Dislikes about Lazada Malaysia

Bad customer service, Poor service, First time i feel lazada lie to me, Lying to customer about the delivery, Poor feedback to customer


Lazada Malaysia is a large online shopping mall. It was launched in 2012. Its headquarters is based in Singapore, Singapore. Lazada Malaysia is a part of Lazada Group. Lazada Malaysia offers a broad range of products across categories including consumer electronics and home appliances, health and beauty, mobiles and tablets, and fashion. There is also a wide range of home and living commodities. Lazada Malaysia provides the following payment options: Visa, MasterCard, Cash on Delivery, PayPal, and Alliance Bank. The company accepts returns within 14 calendar days of order receipt. Customer service department is available Monday – Friday from 8 a.m. to 9 p.m.

Lazada Malaysia is ranked 51 out of 412 in Auctions and Marketplaces category

Area Served

Asia, Other, Worldwide

Payment Methods


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