Lazada Malaysia - Deliver used and faulty device

Bought a new Alcatel Flash 2 from Lazada, after few days. They delivered the goods by their own courier service (LEX). After open the case, saw that the box is kind of dirty.

Started to open up the sealed box and boot up the device. Noticed that the phone battery is 60% charged. There already have many Apps installed. Feel that got cheated, this is used phone!!! Then i immediately access to engineer test program and found out that the GPS and compass is not working. Below are the summary:-

****This device is used by shyam sundar

****The compass unable to function at all!!!

****The GPS is faulty!!!

Lazada Order Number : 377634382

Order Date : 15 Jan 2016

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  • What I liked
      No items
  • What I disliked
    • Faulty device

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Alcatel Flash 2
Review category
Appliances and Electronics
review #775503 by

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Mar 20 #1130742 Seremban, Negeri Sembilan

Today i order a samsung galaxy j5...
And its by samsung....please give me a good service...

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