Not resolved
Diversity of Products or Services

I placed my order on 13/10/2017. And it show between 16-20/10/2017 I will get my item.

But today I call to Customer Service they just said help me to check and I didnot get any repond from 9am until now...then I try to use Live chat, and I get it that my parcel is delivery failed on 17/10/2017 4pm...and it is still office hours I really not understand why failed...and if it failed to delivery should give me a call/SMS but they didnot!! I was very disappointed with this suck service ....

Can u improve your bad service? And another hand...I only get my tracking number today when I text with the Live Chat...what a bad day.....

Review about: Lazada Malaysia Delivery Service.

Reason of review: Order processing issue.

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We are sorry for this mishap. Can we have your order number to assist you further ? - Melissa


We had the exact same issue. This left us in bizaar why Lazada still choose Skynet as the default delivery partner when everyone has given Post Laju the highest review. Lazada you need to fix this otherwise you are losing customer to shopee and others!!!!!

to Anonymous #1388473

We are sorry for mishap that you have experienced with us. We and our courier partners are evaluating and improving our services from time to time, and we appreciate feedback from our valued customer like you, that will help us evolve to better suit your needs. - Melissa

to LazadaMY #1494406

Delivery failed n being shipped back to sender.what shall i do?? Order number #202646209926405

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