Lazada Malaysia - Delivery not punctual
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New ReviewerOrder no. 382594**** Partial items have reached, but some haven't.
I order at 29 January , and the date of delivery expected at 14 Feb , but I havent receive yet.
Those items are Chinese new year decoration, I need it urgent . So please faster settle it for me
Reason of review: Order processing issue.
Lazada Malaysia Pros: Simple payment, Shipping fees is clear, Choice of products.
Lazada Malaysia Cons: Poor delivery by lex express, Sharp practice of holding onto customers money.
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Comments
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Dear Chong Ming Fei
We are truly sorry that you have to encountered this inconveniences while shopping with us. We have escalate this issue, and we have received confirmation that our customer experience agent have contacted you recently via email.
Please inform us if you still require assistant from us, and we will be more than happy to assist you further.
Amir