I had been using Lazada apps for quite sometimes. Before this, Lazada Malaysia never disappointed me.
However, they made me very disappointed for this time. As usual, I had made my payment on 11 November 2018, but until now I am still have not get my parcel.
Based on the delivery details, I supposed to get my parcel by between Sunday 18 Nov to Mon 3 Dec 2018, but until now (4th Dec) I am still have not get my parcel. When I started to contact and live chat with person in charge through Lazada Malaysia, she started beating around the bush and refused to give me a direct answer.
I am truthfully disappointing with their service and just wan to get my parcel as soon as possible.
Product or Service Mentioned: Lazada Malaysia Shipping Service.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.