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1.3

1. Terribly Slow process

2.

Message(1) received from Lazada mentioned PARCEL WILL DELIVER BY NEXT HOUR

3. Message(2) received from Lazada mentioned PARCEL BEING DELIVERED BY DRIVER

4. Even I did not receive yet

5. Customer service lady said it's System error

6.

All the number at google are NOT IN SERVICE

7. Customer service lady said, its not our problem it's google problem.

8. Customer service lady can't give the driver/delivery person contact number with the excuse said Lazada didn't keep any of them. Also can't give the Johor delivery/warehouse/office number.

9.

Just give the address which is mentioned in Google "Tutup selamanya"

10. Customer service lady promised me that she will email me anda ask me ti send the screen shots I mentioned above but she didn't.

11.

To be frank, I LOST TRUST TO LAZADA. I can wait the item I ordered but I can't accept when she gave me uncommon excuses.

Preferred solution: Deliver product or service ordered.

Lazada Malaysia Cons: Irresponsible delivery guy, Poor service delivery level and bad monitoring system.

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