They sent me damaged and used office chair. What's even worse is that it was returned them by another customer. How do I know, they forgot to *** the bill issued to the previous customer and they also left the Pos Laju receipt from the previous customer.
They have no respect for the customer. Even though someone returned them the chair they send me the damaged and used chair.
I took pictures of all the proof and sent them on Twitter, Facebook and their contact form on their site but over a week has passed and they still don't know what to do.
I got to say that they have the worst after sales service I've experienced. I will never to buy from them again.
More Review Details
|Product or Service Quality|
|Privacy and Data Security|
|Advertised vs Delivered|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
What I disliked
- Terrible after sales service
- Damaged chair
- Used chair
- Reason of review:
- Damaged, used & non responsive after sales service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Office Chair
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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