Penang, Pulau Pinang
100% full Not resolved
3.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

They sent me damaged and used office chair. What's even worse is that it was returned them by another customer. How do I know, they forgot to *** the bill issued to the previous customer and they also left the Pos Laju receipt from the previous customer.

They have no respect for the customer. Even though someone returned them the chair they send me the damaged and used chair.

I took pictures of all the proof and sent them on Twitter, Facebook and their contact form on their site but over a week has passed and they still don't know what to do.

I got to say that they have the worst after sales service I've experienced. I will never to buy from them again.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of damaged chair and used chair. Please immediately contact the author of this review to discuss "damaged, used & non responsive after sales service" of office chair and associated monetary loss in the amount of $129. Lazada Malaysia needs to issue a full refund according to poster's claims.

Other people also mentioned office chair in their reviews. You may find this information helpful for further shopping at Lazada Malaysia.

Had an Experience with Lazada Malaysia?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Lazada Malaysia - Why my order already too late to arrive Lazada Malaysia "why my order to late to arrive ? it should arrive at my home at 12 January , i already call Lazada and Lazada already promise that my order will..." Read more Lazada Malaysia - Lazada bad Customer Services Lazada Malaysia "1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover..." Read more Lazada Malaysia - Cheating customer!!!!! Lazada Malaysia " Order #324999857 Placed on 31/05/2017 Samsung UA55KU6000 55" UHD 4K Series 6 Smart LED TV with HDR This is the second time i buy tv from lazada. The first..." Read more Lazada Malaysia -  I still haven't received my parcel yet! Lazada Malaysia "Where is my items? Status updated delivery, but to whom you sending? No signature when delivery?? I put office address, but you deliver at night? You give to whom? Why..." Read more ATT - I'm ready to change  providers ATT "My paycheck was changed abruptly to a direct deposit .I had already extended my payment date and then changed it again online .the direct deposit states that it will be..." Read more Virgin Vacations should remove Orchard Paddington Hotel from list Virgin Vacations "Horrible experience with one of the hotel options in Virgin's Paris Hotels self guided. The Orchard Paddington Hotel located at 86-90 Sussex Gardens, London, United Kingdom is the absolute worst..." Read more Dynamex - Untruthful and never delivered Dynamex "On August 18th Staples contracted them to deliver supplies. They delivered to someone named P. Pedro on Augeust 18th, 2017. Our office is closed on Friday's. There is no one..." Read more Ryland Homes - Tiles bulging in master shower Ryland Homes "The tiles in my master bathroom showerwall started bulging then when I was showering the tiles fell off. I called a Contractor to see how what was going on that..." Read more