Penang, Pulau Pinang
Not resolved
3.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

They sent me damaged and used office chair. What's even worse is that it was returned them by another customer. How do I know, they forgot to *** the bill issued to the previous customer and they also left the Pos Laju receipt from the previous customer.

They have no respect for the customer. Even though someone returned them the chair they send me the damaged and used chair.

I took pictures of all the proof and sent them on Twitter, Facebook and their contact form on their site but over a week has passed and they still don't know what to do.

I got to say that they have the worst after sales service I've experienced. I will never to buy from them again.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of damaged chair and used chair. Please immediately contact the author of this review to discuss "damaged, used & non responsive after sales service" of office chair and associated monetary loss in the amount of $129. Lazada Malaysia needs to issue a full refund according to poster's claims.

Other people also mentioned office chair in their reviews. You may find this information helpful for further shopping at Lazada Malaysia.

Had an Experience with Lazada Malaysia?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Lazada Malaysia - Received the goods but damaged Lazada Malaysia "My order ref No:383391345 (it is a set of handphone)courier AWB: 8601821572, just received today (8th July) when I start to use charged my new phone, I found that the..." Read more Lazada Malaysia - Counterfeit goods Lazada Malaysia "I recently ordered and received a Sony MDR-7506. While the delivery was timely, and I gave it a 5 star review for that reason, I subsequently found out that the..." Read more Lazada Malaysia - Lazada bad Customer Services Lazada Malaysia "1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover..." Read more Lazada Malaysia - Wrong item delivered...Twice! Lazada Malaysia "I ordered a Wacom Bamboo medium CTL-671 for RM405 from seller 77mobile. A Wacom Bamboo SMALL worth RM 250 arrived. I sent it back and asked for refund. I need..." Read more Usave Car And Truck Rental - Extra charges after devastation in Puerto Rico... Usave Car And Truck Rental "Hi. My name is Wanda Bonilla and I live in Florida since 2014, but all my family is in PR. Due to the devastating havoc caused to the island by..." Read more Wegmans - TERRIBLE CHECK OUT EXPERIENCE AND CUSTOMER SERVICE Wegmans "My family has been a loyal customer since the Frederick Store opened many years ago. We come to Wegmans, not only for the quality products, but for the customer service...." Read more North American Van Lines - Refund on extra charge and service not render. North American Van Lines "I booked our move thru NorthAmerican Van line thru your Beltmann Group for July 14, 2017 from Keasbey NJ to Fort Myers Fl.. At the time that the estimate was..." Read more Frigidaire - Cheap & Easy  $2.97 Repair  for Outrageously Expensive Door Handle. Frigidaire " After checking on line for several hours, I found that the cheapest replacement would be $ 100.00 and as high as $179.00. This equated to 20 to 30% of..." Read more