51 views
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
2.1

Update by user Feb 17, 2020

Purchase price in total is RM84.30 not RM84 mentioned in your summary saved by your system.

Original review posted by user Feb 17, 2020

I messaged Fenzo the seller yesterday and till this morning no reply from them. I asked them to check for my order paid but did not show up in My Order List of My Lazada Account.

I've called my bank center to verified that the payment was successful made with my credit card.

CLEO your BOT is no use of assistant. I even wrote to the 2 email addresses from Lazada to confirm my purchase but both were Non Reply Email by the system, called your HQ but the contact number is unavailable for service.

I am very disappointed, I can't get assistant to solve my purchase order which money paid and no one from Lazada is calling me.

Products photo attached here, (2) Bottles of 500ml Hand Sanitizer.

Payment made: RM84.30

Please call me asap 010211****

Thank you.

Regards,

Khairunnisa

Product or Service Mentioned: Lazada Malaysia Customer Care.

Monetary Loss: $84.

Preferred solution: Full refund.

Lazada Malaysia Cons: No authority available to customer service agents, Lazada live chat is bad, Vendor is rude with no reply and could be a scammer, Useless chat bot.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Lazada Malaysia Reviews

  1. 1780 reviews
  2. 587 reviews
  3. 488 reviews
  4. 241 reviews
  5. 153 reviews
Lazada Malaysia reviews