Lazada Malaysia - Incomplete delivery

67 of 224 Lazada Malaysia reviews

hi

with regards to my order #386323862 (order placed on nov2015), altogether 6 items in that order. i have received item 1 to 5, unfortunately i am still waiting for item 6 - BLACK LABEL SMART PHONE MAGNETIC CAR MOUNT.

i have waited for 4 months now. moreover i am puzzled why your system indicate it as "CLOSED"??

i hope one can look at my case urgently. i need this item when i pay for it.

pls call me at 0194469006 or 0182027007.

expecting your quick response.

thank you

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More Review Details

  • What I liked
    • Discounted price
    • Affordable
  • What I disliked
    • System error
    • Bad customer service

Reason of review:
Order processing issue
Preferred solution:
Deliver product or service ordered
Product or service
Smart Magnetic Holder Car Mount
Review category
Auctions and Internet Stores
review #831593

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67 of 224 Lazada Malaysia reviews
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LazadaMY

Apr 19 #1146609

Hi Mohd Riduan,
For BLACK LABEL Smart Phone Magnetic Holder Car Mount under the order 386323862, was cancelled as the merchant could not fulfill your order on time. The refund was done to the card that you use to make the purchase. The refund was completed at 2 Dec 2015 09:41:30. We sincerely apologize for the inconvenience.
Thank you.

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