2.1
Details
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

The expected receiving date is already pass, but my order status is still in processing. I want to know what is going on with the system and when will I get my item. I need a explaination from Lazada!

Product or Service Mentioned: Lazada Malaysia Shipping Service.

Reason of review: Order processing issue.

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LazadaMY
#1488775

Dear Valued Customer,We regret to inform you that we were unable to deliver the package bearing Order Number: 200129409154642. Our finance department had initiated the refund back to your credit/debit card on 3rd May 2018. The time it takes for your bank to process our refund request is around 5 - 15 Business Days.Amir

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