Product: Lazada Malaysia Customer Care Clear all filters (65 of 65 reviews match)
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1. My item is defective, however, lazada insist to send it back to customer. 2. Lazada claimed that they took a month to receive my returned item,but according to post laju tracking number, it arrived on fifth day after i sent it back. 3. Its customer service is suck!...
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1.0
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Lazada Malaysia Customer Care
#1227687
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I've ordered a printer with order number #3763111842 which cost RM 308.50 from Lazada on 24 Feb18. I got it from GDex on 28 Feb18. However, the printer emitted burnt smell whenever i used it. Therefore, I changed my mind and planned to return it to Lazada and got my...
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1.0
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Lazada Malaysia Customer Care
I didn't like
  • Its poor customer service
#1222480
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Lazada Malaysia - Order deliverd but cancel by lazada

Customer already receive the item but lazada cancel. Reason effected. I call the customer and sge hapoy with the item. Why lazada simpky cancel and say effected. Stupid reason. The payment refund to customer eith credit. I lose rm95. Very sad.. Ask the copy of chop and sign but im is dropship. Where got doc...
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Lazada Malaysia Customer Care
#1221519
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27th March, 2018 Lazada Complaint: Poor Customer Service on Returns I have been an avid Lazada buyer since 2016. However, this is my first time to purchase a low quality item that really needs to be returned as I was not really happy with it. I purchased an T95 MAX...
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Anonymous
Raja Zuhairy 6694

Saya ada membuat pesanan/ pembelian satu unit trolley chair berharga RM 74.00 (lbh krg) . Tetapi apa yang terima adalah satu item penyepit rambut plastik kanak² yang anggarann...

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Lazada Malaysia Customer Care
#1220191
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Lazada Malaysia - Duit belum masuk2 lagi

Number account dah bagi . First cakap 1-3 melalui account bank bila call balik dia cakap kena tunggu 1 hingga 15 hari waktu bekerja lepastu call dia cakap diorang nak highlight case padahal memang dah highlight pun sebelum ni tapi sampai sekarang duit belum dapat refund balik .
1.8
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Lazada Malaysia Customer Care
#1218995
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This is an online business run by a "Donald Trump wannabe" which promises a lot but often falls short of most of them.For instance, they can cancel your orders as "server errors on pricing" and then promise to refund you within 24 hours but dont forget, they work only...
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Lazada Malaysia Customer Care
#1215483
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I sign up as a seller early of Feb and requested for the courier option to be change from skynet to poslaju.I understand that it will take 14 days for the change to happen. I think this is a basic and normal request lazada receive by the thousand on daily basis....
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1.0
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Lazada Malaysia Customer Care
#1215457
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purchased an order on march 9th and last update on order status is on march 9th itself. no updates since. First 2 live chat sessions with two different agents (March 13-19th) -waited 20 minutes only to receive response that delivery as per committed in order status...
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2.3
Product
Lazada Malaysia Customer Care
#1215432
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Lazada Malaysia - Never do what is promised

Brought a fan n spoilt in a month. So call help desk to ask about warranty claim. They said they will let me know who to contact. But never did. Call them again and they said that they will update you but never did. Not once but all the time. Calling them is like not calling at all
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Lazada Malaysia Customer Care
#1211724
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Lazada Malaysia - Tak puas hati dengan pengantaran

Seriusly bad service,,aku 24 jam ada kat tempat kerja aku tunggu barang aku,,boleh *** cakap tak dapat hantar sbb takda orang...aduhai,malas tu cakap je lah malas !!! Call pun tak,ni cakap tak boleh hantar..gaji nak lebih tapi buat kerja sambil lewa,,tak bertanggungjawab langsung buat kerja....
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Lazada Malaysia Customer Care
#1211650
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