Product: Lazada Malaysia Customer Care Clear all filters (0 of 125 reviews match)
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Lazada Malaysia - Lazada Logistics are KING!

They do not care of anything, they would deliver when they feel like it. Customer service is ineffective standard message revert 24 /48 hours. They do not care of anything. They are KING! and we are in their mercy.Do not do a promotion if you cannot cope.
3.9
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Lazada Malaysia Customer Care
I didn't like
  • Lazada express are too stupid to deliver buyer purchased items
  • Customer care
#1413551
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Parcel has been delivered to the customer on 19 Nov (Monday), and im supposed to receive my payment from lazada on 30 Nov (Friday), however i receive no news at all on the payout. I tried to call customer service centre to get the right contact i should be calling and...
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1.0
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Lazada Malaysia Customer Care
I didn't like
  • Pending payout
#1413412
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Lazada Malaysia - Livingston shop at lazada is fraud

saya kene tipu beli beg tp dapat plastik saja masa 11.11. bolekah dapat insuran for refund? pihak lazada sepatutnya memilih seller. banyak seller amik kesempatan sempena 11.11 so dinasihati supaya berhati2 semasa membeli nak senang beli kat kedai je
1.0
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Lazada Malaysia Customer Care
#1411485
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I contact lazada 3 times about not delivered item. Every live chat told that issue will be solved within 48 h. But noone could give me any answer and no money refund or item delivered. As well as nobody send an email with updates. I always need it to contact Lazada....
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Lazada Malaysia Customer Care
#1411046
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Lazada Malaysia - Bad customer service officer with rude response

Live chat with your officer A.Khaled on 22 November 2018, time around 330pm. Please review your staff.
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Lazada Malaysia Customer Care
#1405665
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Seller have refund me my payment and cancel the order for the item I bought because I gave wrong address and I reorder again and paid again. The money refund is in Lazada Wallet and I want to withdraw it to my bank but can't do it at all for 3 weeks already. It keep...
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Lazada Malaysia Customer Care
I didn't like
  • Poor customer service
#1404869
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Lazada Malaysia - Rubbish

They remove call and email support. Payment made but order cannot processed. Payment went to lazada wallet but can never be activated. Live chat support said will solve it but after few days i still heard nothing.
1.0
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Lazada Malaysia Customer Care
#1402568
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Lazada Malaysia - Seller sent me wrong item.

how to return wrong item in lazada? no return menu in my order.
2.4
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Lazada Malaysia Customer Care
#1402281
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Lazada Malaysia - Very poor response

Per advice,shipment arrived kl on 6/nov from china,customs released only on 13/nov to despatcher.i was given tracking ex566374191my which has no record found in poslaju tracking.i have sent email to lazada and chat,no one bothers to reply at all.i rated very very poor service and response.
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Lazada Malaysia Customer Care
#1400767
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Lazada Malaysia - Lazada wallet

Insert phone no but when tac invalid phone no
1.0
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Customer service
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Lazada Malaysia Customer Care
#1400763
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