Lazada Malaysia Customer Care Review from Kuala Lumpur, Kuala Lumpur

Ordered something and they told me they screwed up my order and asked me to reject the item when it comes to my house and they will issue me a refund.I rejected the item and asked for my refund.

NOTHING happen. I call again after 2 days and they promise to look into it. Again NOTHING. Now they send me an email saying that item has been delivered.

WHAT ?????I don't get my item and I don't get my refund and I have to keep chasing them and they keep telling me the same thing, give us 48 hours and we will get back to you but they WON'T.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Customer service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Customer services
    • Bad customer service
    • Poor service

Reason of review:
Problems with payment
Product or service
Review category
Auctions and Internet Stores
review #927616
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