Not resolved

wrong delivery

I received my order yesterday but the item that I received is wrong item. .I order GMP K362-S anti breaking luggage not Cabin size guys should double check what the customer order before make any delivery.if I return the product then I need to pay another chanrge for delivery..lazada should be responsible for your mistakes and bear the cost not customer

Reason of review: Not as described.

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Dear Valued Customer,

Thank you for taking the time to tell us about your unfortunate experience with us. We are sorry and we regret that you were not satisfied with the services rendered.

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As conversed, should you have any other inquiries, please do not hesitate to contact us. Thank you.

Kuala Lumpur, Kuala Lumpur, Malaysia #993215

Some of the items advertised in their website are fake, when I order some items, they packed a different one. They did the mistakes many times.

I guess they purposely did the mistake.

I don't trust Lazada anymore. This is not the way to gain profit.

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