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I have ordered item #389529122 but Lazada never notify me the estimate date to arrive. On the 13th Nov 2015, I have received a call from the Lazada staff claimed that he was at my house area to send my parcel but never tried to go to my house.

I was in Penang that time. I texted him to go to my house and my housemate will collect my parcel but he never came. Today, 14th Nov I expected to received my parcel at 1630hrs but no Lazada staff came.

The Lazada personnel never acknowledge my message too. I am very upset on this matter as this was my first time using Lazada.

Reason of review: Order processing issue.

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