I ordered a xiaomi mi4i on 19/03.Expected delivery is 23/03-28/03.
I called Lazada on 23/03 as Poslaju Trace& Tracking showed the last update on 19/03 was out from Puchong. No status updated by Poslaju JB. Customer service officer ask me to lodge complaint only after 28/03 if i still did not received. What a hexx, delivery address is in JB, 2nd city in Malaysia and poslaju cannot deliver the goods within a week.
And, Lazada cannot give me an answer within 48hours. I need to follow up and called again on 25/03.
This is the worst online shopping experience i had ever.I can't get help from Seller -Lazada and their logistic partner - Poslaju
This person wrote the review because of problem with delivery of pos laju delivery service from Lazada Malaysia and attached a photo. Reviewer claimed that he or she wants Lazada Malaysia to offer any options to resolve the issue.
The most disappointing in user's experience was excuses when courier is clearly not performing as advertised and poor service. Author liked the most cash on delivery and discounted price. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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