Product: Lazada Malaysia Shipping Service Clear all filters (0 of 491 reviews match)
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Lazada Malaysia Shipping Service Review

Bad service . Sent wrong items. I bought iPhone cable but sent Samsung cable for me . Can't refund back the correct items and just gift a voucher .
2.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Lazada Malaysia Shipping Service
#882783
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I've made order about makeup stuffs but when its come to shipping, ive been waited for 3 weeks+ .Ninjavan were the courier that should deliver my parcel but 3 day after ive made order, they asked whether im home and able/unable to receive the parcel. When i replied...
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1.0
Product
Lazada Malaysia Shipping Service
#882774
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I've shopped on Lazada once or twice before and I received the item on-time and as described - no complaints there. But for my last order, I bought a number of stuff and all were delivered except for one that I was informed would be delayed. The very next day, I...
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1.0
Penang,Pulau Pinang
Product
Lazada Malaysia Shipping Service
I didn't like
  • Poor response time
#876594
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Lazada Malaysia - Items still pending pickup after 1 week
I placed an order with Lazada on 22 June 2016 (Wednesday). On 24 June 2016 (Friday), I received a tracking number for Ninja van and status is Pending pickup. On 28 June 2016 (Tuesday), I contacted Ninja van and the reply is "...your parcel still pending pick up status...
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2.9
Product
Lazada Malaysia Shipping Service
#874875
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During my order it stated, your shipping is covered my delivery address. But more than 3 times of my order, your delivery refuse to deliver it to the address. They said too far and not cover by them. Plus their customer service is very bad and rude. Because of that my...
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LazadaMY
LazadaMY

Dear Valued Customer, First and foremost, thank you for the feedback and we profusely apologize for any inconvenience caused. In order to serve you better, kindly email us at ...

Alor Setar,Kedah
Product
Lazada Malaysia Shipping Service
#869751
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Saya ada beli barang lazada guna servis ninja van pada 7.6.16 yang dijanjikan sampai 8.6.16 tetapi barang tak sampai.No oder saya 319154126. Ini no tel saya 0136144516. Tolong hantar barang saya esok pagi dan bayar ganti rugi untuk pembayaran saya guna penghantaran...
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LazadaMY
LazadaMY

Hi Izzmi, Kami minta maaf atas apa yang berlaku. Selepas semakan, pesanan tersebut telah berjaya dihantar pada 9/6/2016.Violet.

Anonymous
Anonymous

I BOUT SOME FACIAL CREAMS FROM THIS COMPANY IN APRIL. TODAY I DISCOVERED THAT £59.95 HAS BEEN DEBITED FROM MY ACCOUNT. I DID NOT ORDER ANYTHING FROM THEM AGAIN.I HAVE SENT THE...

1.0
Product
Lazada Malaysia Shipping Service
#861951
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Hi Lazada, a promised was made on (03/5/16) that my parcel will arrive within 2 working days but till now I still haven receive my parcel.I wonder is this kind of efficiency and attitude a big company impose? It has been the 35 days from the day I made the purchase....
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LazadaMY
LazadaMY

Hi Rusmimy, We are profusely apologise for the inconvenience caused. Upon checking, our CS officer has contacted you through email on 9/6/2016 regarding the concern. We unders...

Anonymous
Anonymous

Would it be ok to name the vendor? Lazada should out the bad vendors!!Lazada should vet the vendors before accepting them!!

1.0
Product
Lazada Malaysia Shipping Service
I didn't like
  • Rude helpline and customer service
  • Poor response time
  • Long delivery leadtime
#859178
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Lazada Malaysia Shipping Service Review

Order #337812946 not processed yet?! What took you so long, lazada?
Kampung Dungun,Selangor
Product
Lazada Malaysia Shipping Service
#841869
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I ordered a TV Bracket and after waiting for whole month to deliver and at last it is disappeared while shipping! in the mean while i called to Lazada several times to check the condition and they can't check thru their system giving the reason no status! and after a...
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2.7
Product
Lazada Malaysia Shipping Service
I didn't like
  • Bad customer service
#735512
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Lazada Malaysia - Receving wrong order
I am a customer from Miri, East Malaysia. I purchased Hp 28 Tri-color original C8728AA ink cartridge with the price RM 75 (including shipping fee) through Lazada online on 16 September 2015. My order number is 315348242. The company that deal my order is V Tone...
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Product
Lazada Malaysia Shipping Service
#705194
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