Product: Lazada Malaysia Shipping Service Clear all filters (87 of 87 reviews match)
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Worst service! Live chat is always busy! Stupid Lazada!
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LazadaMY
LazadaMY

We are truly sorry that you experienced difficulty to contact us. Please be informed that you may contact us through other channel as well, such as call center or email us at ...

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Lazada Malaysia Shipping Service
#1140106
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Lazada Malaysia - Pesanan sudah sampai tapi barang kurang lengkap
Phoebie polo cow leather fashion women hand bag Portable shoulder bags top-handle boston bag-wine
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LazadaMY
LazadaMY

Maaf atas kesulitan yang berlaku. Kami sedia membantu untuk menyelesaikan isu ini dengan lebih lanjut untuk menjamin kepuasan pelanggan terhadap servis kami. Walau bagaimanapu...

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Lazada Malaysia Shipping Service
#1139554
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This is my order no 323195811, i bought the item on 11 november, however the item still haven't reach my house.On 24 Novemeber i checked in the system and mentioned shipping. So i drop a call to customer care and the lady mentioned will reach on 25 November, however it...
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LazadaMY
LazadaMY

Hi Ng Chan Siang, we have received the issue and expedite the issue. And as we checked further, the refund processed have been completed on 4th Dec 2017 17:58 and will be refl...

1.0
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Lazada Malaysia Shipping Service
#1138787
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Lazada Malaysia - Status order

#1118827
1.0
Details
Dr 19hrbln 10 saya ada order barang dan buat pembayaran online..tapi masih tidak dapat apa2 email..dan tidak tahu nombor order..apakah status barang sy tu..duit dh potong
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Customer service
Lazada Malaysia - No history but paid to lazada 1/10/2017
1/1

Lazada Malaysia - No history but paid to lazada 1/10/2017

#1110705
2.9
Details
Paid to lazada but no invoice number, no tracking number, paid RM 214.50 WATER BAG BLADDER FREE 2L Paid 1/10/2017
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
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Lazada Malaysia - There is no update about my order

#1100040
I use my husband email,, but the email cannot open,, so I, m waiting the update about my order through SMS,, but there is no SMS send to me about the status of my order,, I already make a payment,, please help me,, I wanna know the status of my order,, is it on shipping or what?
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Lazada Malaysia - Dont get other one item
1/1

Lazada Malaysia - Dont get other one item

#1098133
i still dont get 2 in 1 byebye blackhead fit .. lazada only sent code for blackhead 3 carbon facial mask and 2in1 byebye blackhead i still dont get a code and that item .. i pay for RM86.90 for 2 item and only get 1 item .. please do something dont take our money just like that we buy from your company please do something :)
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Lazada Malaysia - Why cancelled my order ?
Lazada Malaysia - Why cancelled my order ?
Lazada Malaysia - Why cancelled my order ?
Lazada Malaysia - Why cancelled my order ?
Hi,,it’s my order from Lazada on 14/11/17,but today I received an email was cancelled?the readaon is they no stock?but I found in page of seller they still sell it?only the price now is rm129?why like that?thats is not fare to me?bcs when I order it is rm 89??its...
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LazadaMY
LazadaMY

Dear Chan Sook Mea,We are truly sorry for this inconveniences that you have encountered. We have expedite this issue to respective team, and we believed that our customer sati...

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Lazada Malaysia Shipping Service
#1137331
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Lazada Malaysia - Nearly half month still haven’t receive my item & didn’t provide me tracking number
I’ve call LAZADA customers service and they tell my they also no clue where is my parcel in,I’m really disappointed with Lazada Malaysia, I’ve purchased so many time from Taobao and they can ship my item to me whitin 5days ,from Lazada Malaysia it needs nearly half...
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LazadaMY
LazadaMY

Dear John,We are truly sorry that you have to experienced this delay with us. We currently waiting on response from both logistic partner and merchant on this issue. We have e...

1.0
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Lazada Malaysia Shipping Service
I didn't like
  • Lying to customer about the delivery
#1136108
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I ordered a spotty training spray for my dog..it was around Rm25 above.. I received the spray bottle without its protection cap on top of it... and due to this.. the half of the solution was poured out frm the bottle and the packing was get wet... the spray was left...
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LazadaMY
LazadaMY

Hi Praven, we are truly sorry for this mishaps. Please provide us with order number so that we are able to assist you further. Melissa

2.0
Product
Lazada Malaysia Shipping Service
#1136079
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I bought 3 items from lazada on Nov 11, and today Nov 23, i received only 1 item out of 3.An email has been send by Lazada saying that all my item had been delivered. But the truth i only receive one.If they send my items separetly why those email said that all of my...
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LazadaMY
LazadaMY

Hi, we are truly sorry for this inconvenience situation that you have experienced with us. We would be more than happy to assist you further. However, lack of information prev...

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Lazada Malaysia Shipping Service
#1135937
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I received an email saying my tracking status was already delivered, but at the same time I did not receive any placements from them.What my neighbors told me that the rider shouted at my name even though I was not home, so many of my neighbors came out. Then the rider...
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LazadaMY
LazadaMY

HI ,We apologize for the bad experience that you are facing .Can we get your order number for further checking ?Izy

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Lazada Malaysia Shipping Service
#1135656
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I bought 2 units of Samsung S8 in a single purchase(order id:314698351 ) and another unit S8 Order id (353867351 ) from LAzada on the 11th November.Items arrived 13th November, for Order id 314698351 only I item. There was no Lazada Logo on the box, and S8 unit inside...
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LazadaMY
LazadaMY

Hi , We truly apologize for all the trouble that has caused you for this issue. .Upon checking on this case, currently we are processing for refund the amount back to you . ...

Anonymous
Anonymous

Hi Izy, It has been 2 weeks! Are you expecting us to wait indefinitely? And why there is no ownership of the case?? There are more than 10 ppl handling the case.

2.6
Product
Lazada Malaysia Shipping Service
#1135548
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Order no.: 355827231 I had placed my order on 13/11/17 after received order status that my order has been shipped in 15/11/17. But when I logged to skynet to trace my order delivery status after 24hrs there is no any delivery status show from the courier tracking page....
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LazadaMY
LazadaMY

Hi ,We truly apologize for the delay. Upon checking, your order has been cancelled as the seller unable to fulfill the date line. Kindly reply to our email send today (23/11/2...

2.0
Product
Lazada Malaysia Shipping Service
#1134884
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