Product: Lazada Malaysia Website Clear all filters (0 of 10 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Lazada Malaysia - Lazada unethical bussiness practice

Paid for LCD monitor,next morning canceled..reason wrong pricing..so many complaint of rejected order online..refused to revalidate rm150 voucher..give excuse my HP number tied to multiple account..i suspect purposely advertise invalid item..so people will be duped into purchasing the item and seller proceed to cancel the order..waiting time for refund process is so long..imagine like 1000 people conned like this..instant cashflow for lazada!!
1.9
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Lazada Malaysia Website
#1450509
Reply to reviews
Show

Lazada Malaysia - Order

I have order adapter on 19th December and after 2 weeks it still shows packed and waiting for shipment. I tried to chat with live chat and they repeat wait until the delivery date 27th to 11 Jan. I asked for an email address through live chat to escalate but no luck. I need an adapter that's why I have placed the order not to wait until 11th. Poor service
1.2
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Website
Product
Lazada Malaysia Website
I didn't like
  • No response
  • Poor service
#1437316
Reply to reviews
Show

Lazada Malaysia - Delivery problems and very bad customer service

Item not received although supplier says it was delivered. USELESS chat line and no one to talk to to solve the problem. Other items having delivery problems. I want to cancel the order but I get a message that the order cannot be cancelled anymore. Customer care chatline is totally useless: overloaded, so not responsive, and when responsive gives illogical or incomplete replies then goes into non-responsive mode. No customer care agent to CALL AND TALK TO. This is the second time I try to order via Lazada. I tried last year and had very delayed delivery so I cancelled the order. This time I cannot even cancel or solve my problem. I should have learnt my lesson that I SHOULD NEVER ORDER AGAIN FROM LAZADA.
1.4
Details
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Website
Product
Lazada Malaysia Website
I liked
  • Diversity of goods for sale
I didn't like
  • Delivery and customer care
  • Refund process
#1426840
Reply to reviews
Show

Lazada Malaysia - Scam on lazada

There are scam on lazada web side. Seller using them to ask for money from buyer. Dont believed them if they ask for money. They will ask again and again. How come lazada no control on seller trustworthy? Simply can allowed people doing business even dont k ow the background of the seller. Dissapointed with lazada.
Product
Lazada Malaysia Website
#1403361
Reply to reviews
after the takeover by alibaba china, lazada really sucks in everything. initially the payment system always screwed up. the daily flash sale is a hoax, the prices actually lower at other time. the webpage itself bloatfull, may have hidden robot scripts. it consumes a...
Read more
1.3
Product
Lazada Malaysia Website
#1325118
Reply to reviews
I have place an order two days before and get order confirmation from Lazada.However, suddenly I receive an email today and state that the item is Out of stock and need to proceed to refund process. Before I proceed to enter information for refund, the item I order is...
Read more
4.5
Product
Lazada Malaysia Website
#1210863
Reply to reviews
I am a repeat customer with Lazada and over the years i have purchased a lot of goods worth thousands of Malaysian Ringgit.The only problem i have with Lazada is when you choose the option of looking for LOCAL goods instead of OVERSEAS, most of the search result comes...
Read more
LazadaMY
LazadaMY

Dear Valued Customer,We are truly sorry that you have to encountered this inconveniences while shopping with us. We have escalate this issue to the relevant department for fur...

4.0
Product
Lazada Malaysia Website
#1186675
Reply to reviews
made the payment for the 1st order and webpage pop up stating payment didn't went through. Made the payment again, and got to know i was given 2 order number and have been charged twice! Called Lazada and they have requested me to call them back again due to the...
Read more
LazadaMY
LazadaMY

We are truly sorry that we have given that impression to you. Please provide us with further information to allow us assisting you further.Order Numbers : Once we receive info...

Product
Lazada Malaysia Website
#1158672
Reply to reviews
I refer to your massage this morning, im really regret for purchase in Lazada.When shopping the item by online I only order 1 item, but its wrongly click 3x and while purchasing the stated item I did not access the payment screen, but I received (3) message from...
Read more
LazadaMY
LazadaMY

We are sorry for the delayed response and inconveniences you have experienced while dealing with us. As we checked, the issue have been resolved. Please inform us if you still...

Product
Lazada Malaysia Website
#1112802
Reply to reviews
This so-call leader in e-marketplace is turning out to be worse than before.After years of being its customer, I noticed that it never listens to customers constructive feedback. Lazada is too naive as it's mostly run by young, inexperienced Gen-Ys. Its catalogue...
Read more
3.1
Penang, Pulau Pinang
Product
Lazada Malaysia Website
#859638
Reply to reviews