2.3
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
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After confirmed the payment and get the item track number, I waiting for one week and what make me pissed is 3 times they fail to attempt the delivery which the store is not far from my place only takes 10 minutes by motorcycle.

After no respons in 2 days, Lazada said they have to cancelled the order because the reasons is they couldn't find my place and the item has to be returned to sender.

Now I have to wait for another few days to get my money return..

*** you Lazada Express..!! Again *** you..!!

Product or Service Mentioned: Lazada Malaysia Shipping Service.

Reason of review: Order processing issue.

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