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Hi lazada,

At 1st of July 12am i have purchased a JBL free x wireless earbuds from seller name Gadget Terminal in price rm499 with cyber monday voucher citiec28 for additional discount. Before purchase i has been asking a few questions regarding application of voucher code and got responded from seller too.

From the positivity of their review and the prompt replied i gain confident to place my order and purchased it. Today 2nd of July at 230pm they cancelled my order with reason of wrong pricing/ error price. I didnt realized until i checked on my order status.

Immediately i chat the seller and they said they putting the wrong pricing at the first place which it suppose to be selling at 549, seller told me to purchase with 549 if i still keen to and toldme to complain to lazada customer service. This is not being fair to me as a consumer, i hope lazada customer service can assist me to sort this out to gain my confidence back on shopping in lazada

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