Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

I hv ordered & paid a pack of Brands chicken essence from Guardian on11/11 through Lazada. However goods not sent as at 29/11.

Chat with Guardian said Lazada too busy to send & ask me to contact Lazada. But whenever I send message to Lazada, I get robot reply saying problem resolved but in reality not. I hv asked Guardian to cancel order but not allowed.

hv no other channel to complaint. Still no news of delivery & cancellation

Product or Service Mentioned: Lazada Malaysia Shipping Service.

Reason of review: Order processing issue.

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