Not resolved
2.9
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I hv ordered & paid a pack of Brands chicken essence from Guardian on11/11 through Lazada. However goods not sent as at 29/11.

Chat with Guardian said Lazada too busy to send & ask me to contact Lazada. But whenever I send message to Lazada, I get robot reply saying problem resolved but in reality not. I hv asked Guardian to cancel order but not allowed.

hv no other channel to complaint. Still no news of delivery & cancellation

Product or Service Mentioned: Lazada Malaysia Shipping Service.

Reason of review: Order processing issue.

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