Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

i started my business in Lazada on 20 june 2018 but untill today i still not yet get my 1st payment from jun2018 untill Jul2018.

i keep send email or even live chat with them but i still cant get any answer why i didn receive any payment.

i understand maybe not only my company sell in lazada but at least if you have promised to release payment at certain date your company should keep their promised or else at least give me a reason why make you so long to release pymt that are belong to us!!!!

always need to wait don know untill when omg@@

i don know should i continue or stop selling there maybe

Product or Service Mentioned: Lazada Malaysia Customer Care.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I liked: Delivery service ok.

I didn't like: Customer service, Always need to wait but at the end still no answer.

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where is gone my payment?? please give me answer ...


Dear sir, I'm waiting for your refund back my money,order # 20326428622695 & #202930018122695,amount are,RM30.24,RM146.00 & RM42.00,total RM218.24,on 18th & 20th of June 2018,please contact me & check it. Thanks! My phone number is 012-5022220.

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