Order number: 264498****90556
Tracking number: IKMPA00034995
Item: Eden's L Shaped Office Computer laptop worden desk student study table workstation
I will like to say am dissatisfied and disappointed will the level of service I got from Lazada regarding my orders. I made and order for L shaped desk and it was supposed to be delivered between 26th to 29th October 2020.
Unfortunately I have not received my order till date.
Chat with few agent and was not helpful. All agents asking me to contact ikargo for update. I don't understand why lazada asking customer to contact courier service when they are supposed to find out they cause of the delay.
I called ikargo to check on the delivery and why it's delayed.
Ikargo promised to call back but did not. I got back to lazada agent again asking for update and even requested for callback or email but got nothing back.
Iif the delivery won't be made by tomorrow, I will like to ask for full refund of my order and the order cancelled.
Thanks &;;; Regards
Preferred solution: Full refund.