Ask a question

We will try to contact this business to get an answer for you.

You will be automatically registered on our site. Username and password will be sent to you via email.
Post answer
Top Question

Tak terima barang lagipun dah bayar

Saya belum terima barang yang saya order so macam mana ini lagipun saya dah bayar Susahlah dengan lazada

FallaciousPlatypus170
#1673502

Ini no track order saya MY0306996082 Saya order 08/04/2019 tapi sampai arini blum sampai. Apa hal?

LazadaMY
#1430460

Salam Sejahtera,

Terima kasih diatas maklumbalas anda dan kami memohon maaf diatas kesulitan yang dialami. Mengenai pesanan anda, sila berikan maklumat dibawah untuk membolehkan kami membuat semakan lanjut :

Nombor Pesanan:

Atau-

Emel Dalam Pesanan:

Nombor Telefon Dalam Pesanan: Jumlah Bayaran: Tarikh Pesanan: Nombor ID Transaksi Pembayaran: - Amir -

user38550415
#1430982

Nombor Pesanan = 3267259642

Email = thivyakesavaraj22@gmail.com

Jumlah Bayaran = RM 29

Tarikh Pesanan = 2/02/2018

user38550415
#1430984

Lazada bodoh punya service dan saya telah buat polis report terhadap lazada.Saya akan buat video tentang masalah yang di hadapi oleh customer lazada dan saya akan post kat Facebook bagi nama lazada busuk.Saya akan buat juga sebab layanan lazada teruk dan kita bukan ambil benda free kut kami semua bayar.!!!!!Saya akan buat in viral

user38550415
#1430985

Tolong reply dan hantar barang saya aje.Janagan tanya benda benda yang bukan.Lagipun semua maklumat ada kat order page

LazadaMY
#1432174

Salam Sejahtera Thiyva,

Kami sekali lagi memohon maaf diatas kelewatan yang berlaku berikutan rakan kurier kami mengalami kesukaran untuk menyemak status bungkusan-bungkusan yang ada dalam transit mereka sekarang. Pihak Pos Laju sedang berusaha membuat penghantaran dengan giat.

Setelah disemak, pesanan anda telah berjaya dihantar ke alamat anda pada 12 Februari 2018. Nombor jejakan Pos Laju adalah ER158370475MY, pautan semakan adalah https://www.tracking.my/couriers/poslaju/ER158370475MY

Sekiranya anda masih belum menerima pesanan tersebut, sila maklumkan kepada kami dan kami sedia membantu anda.

Amir

Anonymous
#1448939

Barang Tak SampaiNo Pesanan:63656492886769No Tel:0199027824Jumlah Bayaran:RM300Tarikh Pesanan:12/3/2018No Trans:ID 6489515

user38550415
#1429390

I feel like making a police complaint sebab saya dah bayar ini

mamatkamera
#1429484

bro saya lagi teruk kena dengan lazada, hampir dua bulan tunggu refund tak dapat,

call lazada hotline beberapa kali, email lazada berpuluh kali still tak dapat refund

saya dah buat police report dan poslaju complaint, next step kalau tak dapat duit saya before end febuary 2018 saya akan buat aduan tribunal pengguna under kpdnkk

user38550415
#1430986

Lazada cakap besar tapi benarnya curi duit orang

Show

I want my chat transcript with this agent

I have told him that I have been cheated on lazada website and also asked him to checked my new order and as he told me he will let me know every issue by 24 till 48 hours and my new order he sure that the item have been received by lazada team but at last all was lies and also ask him to send me the chat about me with him as he promised OK I will no worries Mr Mhar-J A Valenzuela

Show

Barang yg diterima tidak cukup

Show

I have withdrawn my money, but why has this money not been entered into my ATM for 5 days? Order#2192284199686024

Show

Parcel have been returned back to seller

Hye lazada, my parcel have been returned to seller due to failed to deliver ( as stated by your tracking web). So how the procedures?

How many days needed for refund and how about my postage cost? Order num : 218788916904473 Tracking num : MYMP000007783817 Total : 2 items (RM46.65) + postage cost (RM4.80) Seller : Baby King

Show

delivery slow even now the parc3l at hub melaka

MYMP000007962069 estimated arrived the parcel at 1 to 6 apr 2019. but until now im still waiting.

track now at hub melaka facility. why so slow.

lex must have service centre that we able to contact to know status. maybe we urgent n collect by its self.

Show

Drop off

where can l drop off my parcel?

Show

Order lain sampai lain

Sy order swiming pool 305x183x56.tp bkn pool yg sampai sy dpt free gift repair patch ring pool kids!x kan harga rm52 ni yg dpt??sy perlukn jawapn segera!

Show

good day, i order my item on 28/3/2019.

But it stated on my tracking number is (27 Mar 2019 - 20:18Thank you for shopping at Lazada! If you did not select a payment method, click PAY NOW above.

Otherwise, your order will be cancelled automatically after 24 hours or item is out of stock. An update will be sent via email once your order is successfully placed. 27 Mar 2019 - 20:18Your order has been successfully verified......) what i saw is my payment still pending at lazada side.

i need some one to assist me. moreover i already paid through online payment.

Show

Why my order tracking no MYMP000007526256 is yet to be deliver ? LEX base on my experience was never this slow !

Parcel is already at Georgetown hub since Friday 29th March

Show

why my order never yet delivered to me?

this is the tracking number of my order.MYCA00520541 my address,Juta Mines condo Balakong

Irene Moore
#1667007
According to Lazada Malaysia Customer Help, after your order is verified, you can expect to receive your order within the following time frame:
  • In Metro Areas: 1-6 working days (except Sunday and holidays)
  • In Non-Metro areas: 3-10 working days (except Sunday and holidays)
Please note that the company cannot provide you with an exact date and time of the delivery. Delivery times are influenced by product availability, geographic location of the seller, your shipping destination and the courier partner’s delivery schedule in your location.
Show

I enter wrong address for my parcel, seeking for advise.MYMP000007394228

MYMP000007394228 Already courier, need Lelexpress helpline to further assist. Any suggestion to fix it?

Ur is highly appreciated!! Feel free to reply with call or email

Irene Moore
#1667013

According to Lazada Malaysia Help Center, to change information in your Lazada account, you can log in to your account, choose Account Control Panel, and edit anything you want including address, phone number, email. 

If you still need any assistance, you can contact Lazada Malaysia Customer Service through their Chat Services available from 8AM to 12 AM (Monday to Sunday) and from 9AM to 6PM (Public Holidays). You can also call Lazada Malaysia phone number at +6 038 601 1888 or email at customer@lazada.com.my.

Show

Kenapa barang saya tak sampai uitm p.gudang

Barang saya sampai PASIR GUDANG HUB sahaja, ni no package saya : MYSU000001587960

LazadaMY
#1664727

Salam Sejahtera, Selepas semakan, pesanan 217410489358663 telah gagal dihantar dan dikembalikan kepada pihak pembekal. Kami akan membuat bayaran balik dalam 5-8 hari bekerja.

Kami memohon maaf atas segala kesulitan yang dialami. Alami pengalaman semudah di hujung jari anda di laman sesawang kami http://www.lazada.com.my/helpcenter/ untuk sebarang pertanyaan dan maklumat lanjut.

Terima kasih kerana memilih Lazada Malaysia sebagai destinasi membeli-belah anda. Rose

Show

Mymp000006477415

Till now I still not received my parcels. I sent two email but no one answer. May I know where is my parcel?

Anonymous
#1658760

我也是没收到我的货。

Show

E product how to deliver?

I try to contact partner costumer service, but no one give me an answer. 1st time they reply me send your issue to this email which in charge this categories, then i send in my issue to the new email they given.

The person with this email send me that said he no longer inchrage for this matter, then give me another email. The 3rd email he given to me, i send the issue again, but 2 days already no reply also. Lazada partner service very poor. i send same issue same day to shopee and lazada.

Shopee next day already give me an answer, Lazada, push issue here and there until 1 week also no answer at all. So, if i sell at lazada, got any issue with customer, probably cant solve it ,send in to partner service sure no reply.

Just a simple question: I plan to sell E product, how i update at the delivery system in lazada? Thank you

Show

SEND ENGINE OIL

I have received an order,

i) can i pos it by pos laju from kota tinggi to seremban,

ii)how can i prove the customer has receive the engine oil?

iii)how can i receive the payment?

ng

Show

Where is my order at?

Are you guys forgetting my order? Its was unsuccessful yesterday so i waited today and still no notifications of it out for delivery. Heres my order number: MYMP000006115097

Show

Ekleva

Goods are delivery..but I'm not at home .. back home ..

The old no hp at the address is not active..will be able to call us no hp..0182862787 .. No traking..MYCA01195306..tq

Show

Where is my parcel?

The parcel should be arrived by 12/01/2019,but I still haven receive my parcel yet.

TearfulAppenzellerDog
#1629309

MYMP000005361635 LPG000005049109

Show

BARANG MISSING

I order 2 tin candy B, Tapi saya cuma received 1 tin sahaja. #213788620161923

Show

Questions 181