Lazada cheating customer!Put low price on Note 5 and allowed customer placed order and charge immediately.
After 5 days, I received an email said Your item(s) from order 352954182 has been canceled (Reason: Merchant unable to fulfill request by the agreed-upon date)).......
Well, if you know this is limited item, you shouldn't charge your customer first until you confirm everything. Now, the cancellation said will refund within 48hours, ok, total I need to bear the $$$ for 7 days....then I further read the email, bank could take 5-15 business days to credit back!!!!! So, if my bank lousy, that mean then refund could be up to 20 days or more......hence, as customer, u may need to bear this cost on your own.
this is terrible online system, cheating customer!I never understand and can accept why Lazada can charge me before confirming with the seller on the stock availability to avoid unneccessary refund!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
- Reason of review:
- Order processing issue
- Product or service
- Galaxy Note 5 Gold
- Review category
- Auctions and Internet Stores
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