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Please stop using your own Lousy Lex Delivery service, the item can stuck in the regional hub for very long and dont delivery. You can even let me to pick up myself the item , your service is so bad and it take more than 48 hours to reply the customer. Why dont you use...
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PissedMillionCustomer
PissedMillionCustomer

Lazada has the worst delivery service ever. They dropped my paid items somewhere else and left without any prior or after notice. I contacted customer care; they coldly apolog...

Anonymous
Anonymous

I will say bye bye to lazada if they continue to use LEX service...

2.2
#966995
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Lazada Malaysia - Bad customer service and cheat Lazada wallet

Order 219670224938720, paid using Lazada wallet. Money deducted from my credit card but order status show as pending payment. Lazada customer service asked me to cancel order and reorder. After cancel the order and pending the refund back to Lazada wallet, this never happen. Filed multiple complaint and get no response back from them. Keep asking to wait for tomorrow and the tomorrow never come. Being waiting since last week 18 April but until now no response. Customer service mention will call me back on status but never happen. Beware on using Lazada wallet for any payment, this is a scam!!! I repeat Lazada wallet is a scam!!
1.0
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#1520957
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Lazada Malaysia - Regarding with refund matter

Lazada Malaysia - Regarding with refund matter
Hi, I'll purchase some items in Lazada. The items that i received is totally different compared to the items that i ordered. So, I already return back the item that i received. My concerned is why one item only refunded compared to other my 4 items that i purchased.What happen to my other 4 items that I purchased??? I purchased from the same company which is Sinma Fashion.Please do check down the document that i upload which is return and received documents.In the documents its showed that the items that I sent already received.Please do reply and get me a solution. My order tracking number is 219115899570835 and RA is 202677453270835.
1.9
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#1520764
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Lazada Malaysia - Regarding refund matter

Lazada Malaysia - Regarding refund matter
I received totally different item compared to the items that i ordered.So i already returned back the items.My concern is why one item only refunded compared to my oyher 4 items? What happen to my other 4 items that i purchased ? My order tracking number is 219115899570835 and RA number is 202677453270835.Please solve this as soon as possible.You may check in the document that i send.Only one item refunded compared to my other 4 items.
#1520759
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Lazada Malaysia - Lazada Wallet Issue

Order 219884770908617 paid via Lazada Wallet but the status shown unpaid. I tried to cancel the order but only 1 of 2 items was cancel, now the order is pending & cannot be cancelled. No refund was credit back into my Lazada Wallet. Report on the case on 17th April 2019 but still unresolved. Total : RM303.40. Refund initiated on the 18th April 2019 but yet to credit into my Lazada Wallet. Supposed to be refunded within 48 hours. Up to date, no feedback!
3.4
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#1520740
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Lazada Malaysia - Doubtful Service

Waiting my first online item from 9.00am but suddently at 10.40am got a message that the delivery was not successful. I dont here anything like people knocking the door or even a call that the delivery guy or who ever is infront
3.3
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#1520695
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Lazada Malaysia - Lazada wallet

Duit lazada wallet telah di transfer ke bank..tetapi knpa tak masuk lagi...tolong lah bagi balikk duit saya...
#1520143
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Lazada Malaysia - Power band

Hari tu cakap nak call balik tapi sampai sekarang diam diri..call balik tak jawap?? Apa cerita ni..
2.3
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#1520058
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Lazada Malaysia - MY0307007465 TRACKING NUMBER

i was overseas when your man delivered my order during weekends. Can please ask them to resend and do not send back to China. Angeline 019-4721704
1.0
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I liked
  • Selection and price
I didn't like
  • Poor delivery service
#1520057
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Lazada Malaysia - I havent receive my item

Lazada Malaysia - I havent receive my item
Already paid but the system is just showing as processing ...
#1520000
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Contact Lazada Malaysia Customer Service

Mailing Address:
Lazada Malaysia
Kuala Lumpur, Kuala Lumpur
Malaysia
Phone:
+6 038 601 1888
All Lazada Malaysia Contacts

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Lazada Malaysia - Terrible Customer Service

I have a problem returning the item at Collectco outlet. I contacted Customer Service on Livechat and they failed to resolve the matter. So its double jeopardy. Damaged Item and Bad Customer Service.
1.6
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Website
#1519464
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