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In short: I requested for multiple times for redelivery, and no one came, status is not updated in LEX tracking at all. And for the whole story: In my hometown, there is no LEX. Every time I bought through Lazada, Poslaju or Citylink will deliver right in front of your...
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#1145882
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Told me shipping will be via poslaju, but shipped via LAX still waiting for arrival of item after a week I would prefer poslaju because they only take 1 day
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LazadaMY
LazadaMY

Dear Kenny Yong,Thank you for contacting us. We would be more than happy to assist you resolving this issue. However, due to lack of information provided, we are unable to pro...

1.6
#1145425
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Ok so this is the problem i bought a magic yoyo v5 for RM54 and i thought it will come at 3 to 5 work day but when it is past 3-5 of waiting i decided to ask the custumer service and you know what they said to me "YOUR REFUND on the magic yoyo was initiated"so i was...
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1.4
Subang Jaya, Selangor
#1145065
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Lazada Malaysia - Worst company

Lazada Malaysia
#1147385
1.0
Details
Got cheated once and now still waiting for my order!
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Delivery Service

Lazada Malaysia - Very bad

Lazada Malaysia
#1147383
Twice got cheated. And still waiting for my order !
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Lazada Malaysia - Terrible items
1/1

Lazada Malaysia - Terrible items

Lazada Malaysia
#1147229
1.0
Details
Lazada mentioned that they have trusted seller. Not at all. We have ordered a useless hard drive with order number 331296211. Can't function at all. We are not the only buyer that is being cheated.lazada refuse to give us the seller contact. Our money just burn like that. It is not a cheap item. Customer service wasn't very friendly
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Lazada Malaysia - Did not receive email confirmation and order number

Lazada Malaysia
#1147212
 I paid for my order on 12th December 2017, but i didn't get my order number and confirmation email. Please fix this problem
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Return item - define my reason of returning - my return was due to unsatisfied with the item which not as stated (not a premium genuine leather as stated) - I successfully return this item to Lazada via their MBM agent in low yatt plaza. To my horror more than a week...
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1.3
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
I liked
  • Fast delivery
I didn't like
  • Delivery item was treat like garbage
#1144972
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In nov and dis 2017, 3 times lazada cant provide their service. 3 times order they told me that there system cant proses. They refund but take time 5 working days. Lazada are suck
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LazadaMY
LazadaMY

Dear Valued Customer ,We are truly sorry for this mishap. We would love to assist you further on this issue, however we did not have complete information on this case. Kindly ...

1.0
#1144954
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Dear Erika, First of all being a customer service manager, you should have set an example by upholding your word to client and i have to say that you have failed to do so and again and again non stop i have to follow up with every single person be it Ninja or Lazada...
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
#1144263
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the item i order never reach me yet they sent me an email that my item has been delivered . where my item . did u really deliver it? waste my money RM 60.80 . re fund me back LEX is teribbly worse courier i ever know . in my case they claimed my item has been delivered...
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1.8
I liked
  • Cash on delivery
I didn't like
  • Lex courier
#1142982
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I order a preorder huawei mate 10 pro on 16/11 and was advised ETA 23/11. Further check reveals the phone will be delivered on 4/12 and kax on 6/12. From lazada status screen , i cannot see any progress since 16/11 but the staff kepy telling me tat the phone is...
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Anonymous
Wai2kit

Hi. Did you buy this from WOW phone? I’m having the same issue and they told me the item has been cancelled and we will be refunded.. wth

5.0
#1142430
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Hi, I have pending order #358974731 placed on 16/11/17. Need help to check the status.
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shafyy
shafyy

Hi, I have pending order #358477711 placed on 11/11/17. Need help to check the status and can i have the tracking no?

Anonymous
Tan Chee Keong

Bad Lex Lazada courier service,I place my order 11.11.17 3 Ensure until today still not yet received. I wan cancel but can't cancel Please help to check and get back to me thi...

2.0
#1141210
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Contact Lazada Malaysia

Mailing Address:
Lazada Malaysia
Unit A-3A-2, Level 3A, Block A, Southgate Commercial Centre No. 2, Jalan Dua, Off Jalan Chan Sow Lin
Kuala Lumpur, Malaysia 55200
Phone:
+6 032 614 4168
More
I paid for my order on 27th November but until today I still haven't received a order confirmation email. On top of that, my order is not on My Orders page. Please fix this problem.
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LazadaMY
LazadaMY

Dear Valued Customer,We are truly sorry for this mishap.We would be more than happy to assist you further on this issue.However, due to lack of information provided, we are un...

1.6
I liked
  • Discounted price
I didn't like
  • First time i feel lazada lie to me
#1140446
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