Lazada Malaysia Reviews

Show reviews that mention
order lazada item service delivery customer refund number parcel seller
Filter review
Most helpful review
Please stop using your own Lousy Lex Delivery service, the item can stuck in the regional hub for very long and dont delivery. You can even let me to pick up myself the item , your service is so bad and it take more than 48 hours to reply the customer. Why dont you use...
View full review
View full review
82 comments
#2035949

Lousy delivery

View more comments
ID
#966995 Review #966995 is a subjective opinion of poster.
Service
Lazada Malaysia Shipping Service
Reason of review
Problem with delivery
Loss
$2000
Preferred solution
Deliver product or service ordered

Voucher

I bought a voucher frm grab for rn1500. But why when i checkout, it only deduct rm1350 frm the voucher? Balance i have to pay rm150??
View full review
ID
#2898074 Review #2898074 is a subjective opinion of poster.
Location
Chaah, Johor

Untuk pengesahan penghantarannya

Lazada Malaysia - Untuk pengesahan penghantarannya
Bila sye check di acc detail penghantaran barangan sye didapati tidak berjaya untuk penghntaran..sye cuba hububgi currier tetapi tiada respon pada pihak currier..sye harap dpt diselesai kan..jika tidak dpt barang sila refund duit pembelian sye..terima kasih.
View full review
ID
#2897901 Review #2897901 is a subjective opinion of poster.
Location
Sepang, Selangor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Seller doesn't respond me

Lazada Malaysia - Seller doesn't respond me
Lazada Malaysia - Seller doesn't respond me
Purchase TV box from E corp on May,last week product no function,contact seller but seller ignore me since product under warrranty
View full review
ID
#2897419 Review #2897419 is a subjective opinion of poster.
Location
Kuala Lipis, Pahang

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Lazada Malaysia - Refund
My parcel is mark as Failed Delivery and will be returned to seller...i want my refund now..Tracking number: NLMYWA0102****

User's recommendation: Please select the courier that available in customer area.

View full review
ID
#2897313 Review #2897313 is a subjective opinion of poster.
Pros
  • Please refund my money
Preferred solution
Full refund

Return/refund

the payment was by voucher so i need to ask lazada to send me new voucher as the amount refund so i could buy another item
View full review
ID
#2897307 Review #2897307 is a subjective opinion of poster.
Location
Kuala Lumpur, Kuala Lumpur
New Reviewer

I bought a laptop, but could not use it

Lazada Malaysia - I bought a laptop, but could not use it
I bought the laptop at 12 dec 2020, i use only for 2 month then the laptop could not on. I cannot make report right away because i have semester during that time, now i have free time during semester break, so i did the report to have a refund. Unfortunately, the company "Teclast" just offer Rm250 voucher from their store. If you at my condition, would you buy any item from the store again? In my opinion, i would not repeat order from the store, because the product is not good.

User's recommendation: Do not buy from this store.

View full review
ID
#2896207 Review #2896207 is a subjective opinion of poster.
Pros
  • Lazada wallet
Cons
  • Emails from lazada
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund issue

My srller ask me to cancel my order but I am yet to received my refund I have gone through all the procedures and I need help
View full review
ID
#2894892 Review #2894892 is a subjective opinion of poster.
Preferred solution
Full refund

Seller doesn't respond me

Lazada Malaysia - Seller doesn't respond me
Lazada Malaysia - Seller doesn't respond me
Buy tv box 8 already 4 months, warranty is one year,last few days cannot function and explain to seller,seller no feedback fews day,after complain to Lazada then seller ask to explain the issue,after explain seller ignore again few days,now need help
View full review
ID
#2894847 Review #2894847 is a subjective opinion of poster.
Location
Balik Pulau, Penang
New Reviewer

Return goods not take n worth of Rm800

Lazada Malaysia - Return goods not take n worth of Rm800
Lazada Malaysia - Return goods not take n worth of Rm800
Lazada Malaysia - Return goods not take n worth of Rm800
Im calling the given number but not link to Lazada . Please help into my issue . Is not easy to arrange money to purchase something which worth of Rm800 during this covid pendamic. My number 012401****.
View full review
ID
#2894808 Review #2894808 is a subjective opinion of poster.
Pros
  • Best online app globally
Cons
  • Lazada email is useless
  • Help desk is useless
Loss
$800
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

How to refund ?

Lazada Malaysia - How to refund ?
Lazada Malaysia - How to refund ?
Lazada Malaysia - How to refund ?
Hi... recently I opened a can food and I found that it's rotten.but it crashed with your company policy that item has exceeded 14days from Delivery date. I hope you understand we wouldn't eat all the can food at one time. At the same time the can food is not over the expired date. At the end,I hope Lazada company can refund to me.
View full review
ID
#2894308 Review #2894308 is a subjective opinion of poster.
Loss
$13
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

How to refund ?

Hi... recently I opened a can food and I found that it's rotten , but it crashed with your company policy that item has exceeded 14days from Delivery date. I hope you understand we wouldn't eat all the can food at one time. At the same time, the can food is not over the expired date. At the end, I hope Lazada company can refund to me.
View full review
ID
#2894302 Review #2894302 is a subjective opinion of poster.
Location
Segamat, Johor
Loss
$9
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Super slow deliver with urban despatch !!

Lazada Malaysia - Super slow deliver with urban despatch !!
My parcel take more than 10days that is not yet receive !!! Super bad experience with urban despatch !! The parcel deliver not successful on 21 September, but 22 September don't have any update !!
View full review
ID
#2894135 Review #2894135 is a subjective opinion of poster.
Location
Kuala Lumpur, Kuala Lumpur
Preferred solution
Deliver product or service ordered
New Reviewer

My item still pending

my item hasn't arrived and it has been. my add item has n has an a. my item hasn't arrived and it is my grandma's item so where is it it's been like.two weeks but it hasn't been shipped
View full review
ID
#2893863 Review #2893863 is a subjective opinion of poster.
Location
Kajang, Selangor

Wrong parcel

Lazada Malaysia - Wrong parcel
Lazada Malaysia - Wrong parcel
details 2 one right one wrong and product wrong i want return thank you guys everybody all helped thank you
View full review
ID
#2893806 Review #2893806 is a subjective opinion of poster.
Location
Kuala Lumpur, Kuala Lumpur

Order cancelled by seller, funds returned partially

Thanks for follow up with my case. I still not receive any comment or news from Lazada Malaysia. Recently, I saw a few comment regarding purchase from overseas had sent different product or short delivery against order placed. Please look into it to avoid consumer paying extra. Thank you.
View full review
ID
#2893304 Review #2893304 is a subjective opinion of poster.
Location
Kuala Lumpur, Kuala Lumpur

Brands Related to Lazada Malaysia

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article