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Resolved: Lazada Malaysia - Delay delivery

Lazada Malaysia - Delay delivery
I ordered two bags from taobao collection. Placed my order on 3 december 2018 but it still yet to received today(22 december 2018). It was suppose to be delivered within 10 dec to 20 dec. Please take action.
4.2
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1430767
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Resolved
hello I have ordered since 11/11/2018 and been text the live chat for 20 days about my order and every time they tell me they will escalate the order and scams me with the emails with no results and I have been sick of the order even I ask for canceling and refund but...
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1.9
I liked
  • Nice website design
I didn't like
  • Customer service
  • Seller center always no update the delivery status
  • Bad delivery service
#1415874
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Resolved
I have ordered 1 items from Lazada Malaysia. After almost 2 weeks received acknowledgement email stating that i have received it when i never did. i started contacting lazada, which can only be made via their live chat but never get a reply beside all their agents are...
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1.0
I didn't like
  • Extremely poor customer service
#1400669
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Resolved
Lazada Malaysia - Item still proceasing
I had made my purchase but the status on the item is still processing. I hope Lazada would fix this problem.
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3.0
#1398021
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PSC-4104663 PSC-4019869 PSC-4062270 PSC-4062270 PSC-3996306 PSC-3746230 please check almost 2month no payment to seller, just keep delay everyweek, same the reason every time -->>> < Based on our interaction, we hope your concern was addressed appropriately. We truly...
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5.0
#1370951
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Resolved
Lazada Malaysia - Lazmall Microsoft shop gone with my money
Lazada Malaysia - Lazmall Microsoft shop gone with my money
On 7 Sept 2018 I ordered (Order #206615196861325) Windows 10 Home from Microsoft store in Lazada. They're a Lazmall certified store. Couple of weeks ago Lazada ceremoniously launched Lazmall promising next day delivery and some other marketing talks. Its all a dud....
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2.9
I didn't like
  • I did not receive my product or refund
#1358654
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Resolved
Lazada Malaysia - My Lazada parcel sent to unknown person
How can the delivery person of Lazada Express passed the parcel to unknown person with the full name totally difference with the recipient. No phone call received within this period. Totally dissappointed with the response from Lazada. Inverstigation taken but will it...
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5.0
I liked
  • Product price cheaper than market price
I didn't like
  • Item delivered to unknown person
  • Lazada express service bad
#1348883
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Lazada Malaysia - Item status delivered but not received yet
Lazada Malaysia - Item status delivered but not received yet
Lazada Malaysia - Item status delivered but not received yet
I have ordered an item from Taobao collection from Hong Kong on 30 Aug , it stated that the delivery will be done between 08 Sep - 20 Sep. However, I received an email said that my item has been delivered on 05 Sep. But the fact is I DID NOT RECEIVED anything yet. Who...
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#1348881
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with reference to case 13389438 for the refund of order number 393459535. it has been more than 6 months & I still have not received my refund. Lazada just kept on sending emails saying refund is being process & need to wait 5-15 days. After 15 days still no refund ,...
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1.7
#1284075
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Contact Lazada Malaysia Customer Service

Mailing Address:
Lazada Malaysia
Kuala Lumpur, Kuala Lumpur
Malaysia
Phone:
+6 038 601 1888
All Lazada Malaysia Contacts

Latest Question

Lazada Malaysia Questions
Resolved
Lazada Malaysia - Bad services
Lazada Malaysia - Bad services
My item (tools about 2kg with small parcel size & sell by domestic seller) paid on 3rd june 2018 but till today (19th june 2018) not recieved yet. Lazada give their estimated time deliver within 9th-18th june 2018. Contact them, by chat; reply by robot. Contact thru...
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I liked
  • Ease of payment
I didn't like
  • Delivery too long
  • Bad customer service
#1283370
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