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Before i buy the item, i was asking the seller first is the item is in stock...then the seller said yes, in stock.

But after i made a payment, the seller just keep shut and did not reply my chat...

I tried to use other lazada account which is my wife account and ask for that tv whether still available or not. And the seller can reply the chat but if im using my account which is already made the payment, he did not reply...

I also tried using the livechat from lazada apps, CLEO I think...and it is the worst live chat i've been used..

Did not help anything.

I bought a TCL 50p8m tv and using maybank installment plan...

This is my order number:




Please help me on this issue...

Is this seller is a trusted seller or scam...

If scam, how Lazada filter their sellers?

I want him to reply my chat and want to know the update...

If the tv is out of stock, please let me know so that i can cancel my order and get my refund...

Thank you.

Product or Service Mentioned: Lazada Malaysia Profile.

Monetary Loss: $1608.

Preferred solution: Deliver product or service ordered.

Lazada Malaysia Pros: Ease on ordering.

Lazada Malaysia Cons: Poor customer service team, Dont reply email, Bad service by seller on lazada.

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Hi, Afizi Saya pun ade masalah yg sama. Seller x balas chat, bagi tracking number tapi barang x gerak2 lagi

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