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3 comments

i did order a phone cable as a gift for a friend, unfortunately, the item status already sent but when i asked my friend, he didn't received any. Please do check the address and take some personal details of the person who took the parcel on behalf of the recipient such as the name and identification number.

So now, lazada status is delivered, but actually delivered to unknown without name. very not responsible and not honest courier service. poslaju and gdex are 1000 times much better. and unfortunate coincident, my friend actually also bought from lazada, and the parcel also sent to someone else, given proof of the person signature only without any name or other details..

please take your responsibility, refund buyer money, etc. this is so stupid..

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I liked: Use trusted courier like poslaju.

I didn't like: Lazada express are too stupid to deliver buyer purchased items.

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LazadaMY
#1386764

Dear Valued Customer,

May we have the order number for further checking?

Thank You,

Audi

Anonymous
to LazadaMY #1387079

Tracking number:

MPDS-398383281-7331

LazadaMY
to Anonymous #1388828

Hi, we have emailed you on the case details. The item have been delivered, and at the moment we are retrieving details of the recipient.

Once we get confirmation, we will email you further. Melissa

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