Not resolved
1 comment

First,the item delivered is wrong.Purchased the item in silver but got the black one instead so I decided to return it and have a full refund and not a store credit.It has been a month and I still did not get my refund even after I have sent countless of email and all of the info and details needed for my refund process. I have contact the customer service,do all of the things instructed,give review,etc,etc,even the emails I received only stated they are working on it,but a month has passed and I can't wait anymore. I am planning to do a report to KPDNKK if there is no further actions to resolve this soon.

Product or Service Mentioned: Lazada Malaysia Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

We are truly sorry that we have given that impression to you. Please provide us with further information to allow us assisting you further.

Order Number :

Once we receive information from you and successfully retrieve all the necessary details regarding your order from our system, we will contact you.


You May Also Like