On 8/11/16 I had ordered a watch and there was 2 Delivery option 1 is Standard Delivery (Free) and another is Same Day Deliver (RM7.00) so I choose Same Day Delivery they charged me RM7.00 I was waiting the whole day didn't receive my package, I tries to call the Customer Service for the past two days there is no one answering my call. What does Same Day Delivery mean to Lazada, even today morning 9/11/16 I called Lazada Customer Service fortunately there is a guy answered the call I asked him what is the status of my item he says " Please wait in the line sir I will check it" and I was waiting for almost 10 mins there is no response from him then only I realize that he had hanged up the call.
Such a poor Customer Service Lazada having, never seen this kind of worst Customer Service. We are your paying customers not requesting any items for free from your side kindly provide the proper services for the customers!
Product or Service Mentioned: Same Day Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $7.
Preferred solution: Let the company propose a solution.
I liked: Affordable, Choice of products, Cheap.