Not resolved
1.6
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
1 comment

you make good decision.for know, all people need to know, this company lazada cannot be trusted because i;m become new victim when they sold to me tablet not function with software problem.

how come you want to be biggest market online if you lie to your customer. untill know i try to ask help from customer service but i get not good answer from them. i just request to upgrade my tablet to the latest one and i will pay when they send to me...why so difficult to receive your customer request.

what the *** you customer service.better you not gonna be customer serive line....

Reviewer is in unhappy mood. This person stated that there is a room for improvement of first time i feel lazada lie to me and customer service. Please immediately contact the author of this review to discuss poor customer service of tablet and associated monetary loss in the amount of $279. Lazada Malaysia needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned tablet in their reviews. You may find this information helpful for further shopping at Lazada Malaysia.

Had an Experience with Lazada Malaysia?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Khal
#1013177

seriusly,who ever comment lazada have a good service is actually their staff or paid to comment.Trust me,4 order, 1st order defect led tv which is just open from box.2nd order RC takes 3 weeks not deliver as mention only takes 2 to 4 working days and end of the day I've cancel due to dissapointent.3rd order inflex sofa,given spoil and defect item when open box.Call Customer Service to solve the problem for exhange,they hold me and enggage on the line with them for hours and hours till my phone bill reach almost RM100 just only by calling Lazada Help Line that is absolutely not even helpfull at all.Its totally pain in the ***.I have given many solution to them,said want to confirm first with replacement team and will revert back,suddenly receive notification informing have proceed with the order while I'm not around outstation.The best part even the supervisor dont even bother and ignore our issue.This issue are from end of February till date and currently liasing with lawyer.Have advice this case can take legal action and will persue if necessary.Who ever have issue,please do not hesitate to take legal action and know your consumer rights.Dont let self be cheated.Take words from who have experience it,not by words who are being paid to comment as a real consumer who really knows the real truth.

You May Also Like

Lazada Malaysia - ITEM BRAND NOT AS DESCRIBED Lazada Malaysia "Hi, I'd purchased headset from lazada.com.my with details as follows: Order No.: 383836636 Item/Brand: SonicGear Chromatic Light Design X-Craft HP7000 2.1 Gaming Headset Price: RM85 (offer price before disc.) RM76.50 (discounted price using..." Read more Lazada Malaysia - Shipping Service Review Lazada Malaysia "Hey i order my goods on 18.12.2016 the actual date u gave to me is 02.01.2017 after 05.01.2017 then 06.01.2017 but today is 13.01.2017 i alrdy give so many reviews..." Read more Lazada Malaysia - Cheating customer!!!!! Lazada Malaysia " Order #324999857 Placed on 31/05/2017 Samsung UA55KU6000 55" UHD 4K Series 6 Smart LED TV with HDR This is the second time i buy tv from lazada. The first..." Read more Lazada Malaysia - Termite borers pedestal Lazada Malaysia "Wasted my money to buy a drawer pedestal from Lazada! They had send me defective / damage items. One of the panel has a lot of hole which I..." Read more Skechers - Very Poor Product and quality Skechers "I just bought my shoes on 20th Feb'17 in 6500 rupees. Within 6 months cut marks appears which converting on all across . I reported to my nearest place GIP(..." Read more SpeedConnect - Hands down one of the best companies around to work with for all your internet needs! SpeedConnect "Hands down one of the best companies around to work with for all your internet needs! Whether you are in need of Business or Residential internet service, SpeedConnect can you..." Read more Many Etsy Items falsely labeled Etsy "Etsy states clearly what handmade means, but the site is full of items listed as handmade that are just drop shipped from huge sources. This is obvious when you compare..." Read more Dynamex - Untruthful and never delivered Dynamex "On August 18th Staples contracted them to deliver supplies. They delivered to someone named P. Pedro on Augeust 18th, 2017. Our office is closed on Friday's. There is no one..." Read more