Lazada Malaysia - Unfulfilled discount
Placed an order for a discounted printer by seller called Freebang on 11.11. Order was confirmed later in the evening. Next day received a sms saying my refund had been completed??
Did a check back on the order and it says cancel reason was out of stock. SO I clicked back on the item link, magically that item which was supposed to be out of stock is back selling at a higher price now. So if can't afford to honor the discount price, why not just don't give that discount price.
Lazada customer service was not helpful to understand that the seller might not be honest with this out of stock cancellation. Out of stock but still selling on the website?
End of the day, wasted my time and voucher code for the 11.11 sales. Just hope now can get back refund. Won't be using lazada for a long time I supposed.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $102.
Preferred solution: Deliver product or service ordered.
Lazada Malaysia Cons: Bad customer service bad deliver and loss items, Refund process.
Location: Shah Alam, Selangor
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